Community Support Worker
VHA Home HealthCare
Durham , ON
2d ago

Description : Looking for more?

Looking for more?

At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of staff and volunteers.

Creating opportunities for more independence; it’s what people in the community rely on us for and what VHA Home HealthCare (VHA) has offered for over 94 years.

With over 2,700 health care professionals serving clients in eight Local Health Integration Networks (LHINs), VHA’s client-centered, community-based approach provides nursing, rehabilitation, personal support and home support services.

Our caring, professional team offers spectacular care to Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity.

We are currently seeking :

Community Support Workers Durham Region

VHA’s Community Support Program provides support to clients in the community, with compassion and with clinical responsibilities.

The DCSW is responsible for providing emotional support, assisting individuals that have physical and / or mental health challenges, and encouraging them through a client centered approach.

Assist the clients by connecting them with support programs and services available in the community and guide them through different social activities.

Required to assist the supervisor with a variety of administrative tasks to support the program including scheduling, tracking documents and community engagement.

All activities are conducted within the clients care / service plan and policies, procedures and standards of confidentiality of VHA Home HealthCare.

May be required to wear Personal Protective Equipment (PPE) and assist with sanitization of program areas.

Key Accountabilities :

  • Communicate with local social service agencies to connect clients to supports and services within their communities
  • Provide high quality service in line with the values and principles of the program by exercising good judgment and consulting with Supervisor
  • Work under the direction of the supervisor, providing harm reduction strategies and community support.
  • Conduct street outreach to locate un-sheltered / at-risk populations to develop trusting relationships and to make support connections
  • Develop and facilitate support programs according to the needs of clientele and to identify gaps in service. May include cooking, cleaning, handling of harm reduction materials
  • Key knowledge, Skills, Abilities, and other attributes :

  • Diploma in Social Service Worker, Community Service Worker, Mental Health and Addictions or a related discipline
  • 2-3 years of experience in a social service setting
  • Lived experience within the homeless sector highly recommended
  • Strong knowledge of Durham Region Social Service agencies
  • Working with people that are unsheltered, that have physical and / or mental health and addiction issues, high-risk population
  • Assessing client needs and connecting clients to community supports (ID clinics, doctor, case management etc.), working with clients to develop care plans
  • Developing and facilitating support programs (cooking, life skills, budgeting)
  • Community outreach
  • Assisting clients in finding suitable housing
  • Liaising with community service agencies and health care professionals to develop one-stop shop for supports and services
  • Maintain client files and data entry
  • Excellent interpersonal skills; demonstrating tact and diplomacy with at risk clientele
  • Demonstrated interest in mental health and homelessness issues
  • Excellent problem-solving skills, a solution-focused approach and crisis intervention techniques
  • Highly organized and comfortable working in a constantly shifting environment
  • Demonstrated ability to resolve conflict and develop strategies for positive outcomes
  • Experience working with clients with mental illness
  • Able to work from a client centered and harm reduction approach
  • Computer skills in word processing, data entry, and Microsoft Office Suite programs (Excel, Word, Outlook)
  • Ability to successfully complete the Physical Readiness Test
  • Demonstrates efforts to continuously develop and upgrade skills
  • Ability to travel from client to client in the community as required
  • A valid driver's license and access to a vehicle is required
  • VHA Home HealthCare is an Equal Opportunity Employer

    VHA is committed to creating an inclusive and diverse work environment.

    If you require an accommodation, please let us know in advance.

    Accredited with Exemplary Status by Accreditation Canada

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