Community Support Worker

VHA Home HealthCare

Durham , ON

2d ago

Description : Looking for more?

Looking for more?

At VHA Home HealthCare, more is not just our commitment to clients, but to our incredible team of staff and volunteers.

Creating opportunities for more independence; it’s what people in the community rely on us for and what VHA Home HealthCare (VHA) has offered for over 94 years.

With over 2,700 health care professionals serving clients in eight Local Health Integration Networks (LHINs), VHA’s client-centered, community-based approach provides nursing, rehabilitation, personal support and home support services.

Our caring, professional team offers spectacular care to Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity.

We are currently seeking :

Community Support Workers Durham Region

VHA’s Community Support Program provides support to clients in the community, with compassion and with clinical responsibilities.

The DCSW is responsible for providing emotional support, assisting individuals that have physical and / or mental health challenges, and encouraging them through a client centered approach.

Assist the clients by connecting them with support programs and services available in the community and guide them through different social activities.

Required to assist the supervisor with a variety of administrative tasks to support the program including scheduling, tracking documents and community engagement.

All activities are conducted within the clients care / service plan and policies, procedures and standards of confidentiality of VHA Home HealthCare.

May be required to wear Personal Protective Equipment (PPE) and assist with sanitization of program areas.

Key Accountabilities :

Communicate with local social service agencies to connect clients to supports and services within their communities

Provide high quality service in line with the values and principles of the program by exercising good judgment and consulting with Supervisor

Work under the direction of the supervisor, providing harm reduction strategies and community support.

Conduct street outreach to locate un-sheltered / at-risk populations to develop trusting relationships and to make support connections

Develop and facilitate support programs according to the needs of clientele and to identify gaps in service. May include cooking, cleaning, handling of harm reduction materials

Key knowledge, Skills, Abilities, and other attributes :

Diploma in Social Service Worker, Community Service Worker, Mental Health and Addictions or a related discipline

2-3 years of experience in a social service setting

Lived experience within the homeless sector highly recommended

Strong knowledge of Durham Region Social Service agencies

Working with people that are unsheltered, that have physical and / or mental health and addiction issues, high-risk population

Assessing client needs and connecting clients to community supports (ID clinics, doctor, case management etc.), working with clients to develop care plans

Developing and facilitating support programs (cooking, life skills, budgeting)

Community outreach

Assisting clients in finding suitable housing

Liaising with community service agencies and health care professionals to develop one-stop shop for supports and services

Maintain client files and data entry

Excellent interpersonal skills; demonstrating tact and diplomacy with at risk clientele

Demonstrated interest in mental health and homelessness issues

Excellent problem-solving skills, a solution-focused approach and crisis intervention techniques

Highly organized and comfortable working in a constantly shifting environment

Demonstrated ability to resolve conflict and develop strategies for positive outcomes

Experience working with clients with mental illness

Able to work from a client centered and harm reduction approach

Computer skills in word processing, data entry, and Microsoft Office Suite programs (Excel, Word, Outlook)

Ability to successfully complete the Physical Readiness Test

Demonstrates efforts to continuously develop and upgrade skills

Ability to travel from client to client in the community as required

A valid driver's license and access to a vehicle is required

VHA Home HealthCare is an Equal Opportunity Employer

VHA is committed to creating an inclusive and diverse work environment.

If you require an accommodation, please let us know in advance.

Accredited with Exemplary Status by Accreditation Canada

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