Operations Manager I
FedEx
Dorval, CA
1d ago

Job Type : Full Time

Division Category : Management

GENERAL PURPOSE

Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

  • Lead, educate and develop company employees
  • Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
  • Monitor dock to ensure proper loading techniques
  • Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
  • Conduct safety meetings and facilitate quality groups
  • Monitor and analyze all opportunities to cut costs and improve efficiencies
  • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
  • Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
  • Communicate with Account Executive(s) to ensure customers’ and company’s needs are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Monitor actual performance data and gather information for reporting
  • Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
  • Comply with all applicable laws / regulations, as well as company policies / procedures
  • Perform other duties as required
  • BASIC QUALIFICATIONS

  • Minimum Grade 12 education
  • College Diploma or University Degree preferred
  • Must possess a minimum of 2 years of experience in the transportation industry in an
  • operations leadership role

    OTHER QUALIFICATIONS

  • Strong communication skills (written and verbal)
  • Thorough knowledge of LTL industry, DOT Rules and Regulations, Hazardous Materials Regulations, Tariff Rules, and company policies and procedures
  • Ability to take initiative without requiring immediate local supervision
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet
  • DISCLAIMER

    This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

    Shift Hours From : 00 : 00

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