Operations Manager I
Dorval, CA
1d ago

Job Type : Full Time

Division Category : Management


Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures.


  • Lead, educate and develop company employees
  • Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
  • Monitor dock to ensure proper loading techniques
  • Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
  • Conduct safety meetings and facilitate quality groups
  • Monitor and analyze all opportunities to cut costs and improve efficiencies
  • Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
  • Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
  • Communicate with Account Executive(s) to ensure customers’ and company’s needs are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Monitor actual performance data and gather information for reporting
  • Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
  • Comply with all applicable laws / regulations, as well as company policies / procedures
  • Perform other duties as required

  • Minimum Grade 12 education
  • College Diploma or University Degree preferred
  • Must possess a minimum of 2 years of experience in the transportation industry in an
  • operations leadership role


  • Strong communication skills (written and verbal)
  • Thorough knowledge of LTL industry, DOT Rules and Regulations, Hazardous Materials Regulations, Tariff Rules, and company policies and procedures
  • Ability to take initiative without requiring immediate local supervision
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet

    This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

    Shift Hours From : 00 : 00

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