Member Advisor
Innovation Credit Union
Frontier, SK, CAN
3d ago

Description

Member Advisor Permanent Full Time Closes October 21

In order to help Innovation fulfill our mission : To provide world class financial services wherever you are and whenever you need us -

the successful candidate will have the ability to travel to any Advice Centre, within 200 km of the home Advice Centre.

To provide world class financial services wherever you are and whenever you need us At Innovation Credit Union, we redefine banking by helping Canadians simplify their lives and reach their financial goals by reinvesting profits into our members, our communities and our people.

Now that’s responsible banking! Now that’s responsible banking!

Are you driven by creating solid relationships with a passion for proactively building and growing a portfolio to help them achieve their goals?

Are you relationships

Are you adept at identifying members’ needs and providing world class financial service wherever our members are and whenever they need us

Are you

Do you thrive in a digital world and are you inspired by the vision to be the most responsive and innovative financial service organization?

Do you digital the most

Are you motivated to be part of an exciting journey to become one of Canada’s first Federal Credit Unions, providing Innovation Credit Union the unique ability to seamlessly provide service to members all across Canada.

Are you one of Canada’s first Federal Credit Unions Canada If these sound like what you want out of a career, please read on .

  • Reporting to the Member Service Supervisor, this position will provide members and potential members with a variety of services and will promote and sell cash and non-
  • cash related deposit products and services with courtesy and accuracy. The incumbent will respond to member and potential member inquiries, and assist members to utilize the product and / or service that best meet their needs.

    Positions of Member Advisor inlcude in our Advice Centres and InnContact Centre. Responsibilities in these positions include :

  • Utilizing on-line terminals process member transactions such as deposits, withdrawals, loan and utility payments, money orders, credit card advances, calculation of foreign and domestic exchange, telephone transfers, cheque cashing, electronic funds transfers, and automated cash machines
  • Process member transactions such as opening new memberships and new accounts, safety deposit box entry, rental & administration;
  • night deposit, term deposits and RRSP’s

  • Analyze members needs and assist members to utilize the products and services which best meet their needs
  • Foster business development through service excellence and product knowledge
  • Support Advice Centres as needed
  • Innovation’s Travel Practice Guidelines will be followed for travel between advice centresHere's where Innovation Credit Union employees set themselves apart from our competition : Here's where Innovation Credit Union employees set themselves apart from our competition : ALWAYS participate in our constructive culture, promoting continual, effective two way communicationALWAYS create an Exceptional Service Experience -
  • Internally & Externally ALWAYS strive for continuous progress to ensure our company gets better every dayALWAYS commit to Continuous Learning & Professional Development ALWAYS ALWAYS ALWAYS ALWAYS have a strong attention to detail, with the ability to deliver timely and accurate work that is compliant with required policies, procedures and legislationALWAYS exhibit our values of Integrity, Team, Respect, Accountability, Community, Knowledge and Service ALWAYS Yes, we have high standards.

    Our members deserve it! Some of the Skills and Abilities we would prefer to see in your application :

  • 1 year Post-Secondary Education in related discipline
  • Excellent interpersonal and communication skills along with proficiency in Microsoft Office products
  • Proven results in strong sales and service skills
  • Demonstrated commitment to continual professional development & to fostering community relationships Compensation Compensation Salary Range : $37,253 to $46,565
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