You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.
You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.
Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description :
AVP, Client Engagement Engineering
The AVP Client Engagement Engineering oversees the development of the Client Engagement platform roadmap, provides direction and thought leadership to orient the delivery of new capabilities and ensures the platform provides the capabilities and performance required to support Sun Life Canada Client Engagement strategy.
This AVP will also oversee implementation and adoption of these capabilities, ensuring the desired outcomes are achieved.
The AVP Client Engagement Engineering is a key member of the Client Engagement Leadership Team (CELT), contribute to defining and refining the Client Engagement strategy for Sun Life in Canada.
The AVP works in close collaboration with its peers on the CELT as well as the owners of client data, client digital assets and key martech applications integrated with the Client Engagement platform, Client Connect.
What will you do?
Act as the product owner for Client Connect (Canada’s Client Engagement Platform), as a Canadian asset
Act as the product owner for the Individual Client Engagement (including Advisor-to-Client Engagement) platform and approach to engage clients and advisors
Define roadmap and sequence of key investments
Work in close collaboration with Ella’s product owner to define an integrated perspective of Ella technology roadmap
Develop the Lead Management technology roadmap and oversee the delivery of its key capabilities and their integration, where relevant, to the DBA platform
Be the quarter back for the development of our Operational Client data solution
What do you need to succeed?
What’s in it for you?
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.
Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.
We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range :
115,700 / 115 700 - 197,200 / 197 200
Job Category : Marketing