Parts Support Advisor
Cervus Equipment
Saskatoon, SK
6d ago

Cervus Equipment is a world-leading equipment dealer, powered by iconic brands and unrivaled support. With 63 dealerships across Canada, New Zealand and Australia, Cervus is a global team with one shared purpose.

Its mission is focused on enabling customer success by providing practical and reliable equipment solutions and support.

Customers count on Cervus to keep them moving forward, with remarkable customer service and industry-leading brands; John Deere, Peterbilt, Clark, Sellick, and Doosan.

At Cervus, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.

Join our growing team and build your career with Cervus.

Our Agriculture Canada Group is looking for an exceptional individual to join our Agriculture division as a Parts Support Advisor .

This individual will be tasked with ensuring we have the correct inventory (right parts, right place, right time and right price) in our Parts Departments to enable the growth of our product support revenue and to deliver exceptional customer service.

This position will work in collaboration with the Product Support team and teams at the stores to achieve our strategic goals.

What does the role look like?

  • Parts inventory managementExecute on the inventory management plan and maintain proper inventory levels to enable the company to execute on our strategic planManage stock out / inventory email requests from each location and action as required in alignment with our strategic goals Completion of daily stock orders for assigned stores and respond to e-mail inquiries / requestsWork with John Deere Dealer Inventory Analyst on new stocking methodology and recommendations
  • Parts Pricing managementEnsure update of all prices assigned from John Deere align with our pricing strategy
  • Drive efficiencies through alignment of ordering plans with our marketing plans
  • Manage ordering to maximize use of all John Deere ordering plansProvide information on upcoming and current John Deere ordering plans to Product Support Business Development Manager

  • Manage returns, scraping and zero salesComplete surplus returns and provide to stores to pick / execute Complete scrap reports and provide to stores to pick / execute
  • Send zero sales report, pick ticket report

  • Coordinate transfer process
  • Send communication between stores regarding transfersManage dealer initiated large transfers

  • Coordinates perpetual inventory of all parts inventoriesMonitor inventory counts
  • Provide coaching / motivation on completing inventory countsDistribute no bin negative sale report

    What are we looking for?

  • 5 or more years of relevant parts experience Ideally, experience as a Parts Manager, Regional Parts Manager, Inventory Manager or a Senior Pricing Analyst
  • Strong exposure to a dealership model and dealing with a high volume of parts
  • Track record of exceptional parts management (correct pricing and inventory levels)
  • Demonstrated history of making improvements to parts management and creating efficiencies
  • Exceptional organization and time management skills
  • High sense of urgency to complete orders on time or ahead of time
  • What’s in it for you?

  • A competitive base salary, plus incentives!
  • A generous Employee Stock Purchase Program, matching begins after one year
  • Opportunities for growth in your career as the Cervus organization expandsAcquired Deermart Equipment in Red Deer, AB in 2018Opening of a newly built John Deere dealership in Ponoka, AB in 2015Acquisition of 12 Peterbilt dealerships in Ontario in 2014
  • Working for a world-leading equipment dealerReceived the Standard of excellence Platinum Oval Award in 2018 for four of our dealerships, for a fifth consecutive year
  • An awesome health, dental and optical benefits package
  • Employee referral bonus
  • Employee Pricing on John Deere goods for personal use.
  • An exceptional work cultureRecognized as a Saskatchewan top 100 company in 2019, for another consecutive year
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