Position Overview :
The Project Portfolio Director is responsible for the ideation, planning and implementation of all projects and operational initiatives within the Line of Business’ Portfolio.
Serves as the strategic liaison between the Business and IT, Finance and Operations to ensure alignment of the Business’s project portfolio with the corporate operational planning cycle.
Will ensure that projects and operational initiatives are completed to plan and in line with the prescribed Project Management Life Cycle while ensuring initiatives are identified, business cased and planned for continual improvement and corporate success.
Leads a team of Project Managers individually assigned ownership of Program(s) / Project(s) within the Portfolio.
Who you are
Your enthusiasm is infectious. You challenge the status quo. You find solutions to problems. You go the extra mile to exceed customers’ expectations.
You get things done the right way. You represent our brand with passion and pride. You are a team player. You have fun and you make work fun for those working around you.
What you will achieve in this role
oProvide oversight to all programs and projects within the portfolio. A PPM will be assigned to one of each of the Lines of Business : Johnson, PI Broker, Commercial, Claims, Enterprise, etc.
oWorks directly with the Business to identify areas of opportunity and supports the development new ideas and business cases when appropriate
oLeads the Business Planning and Delivery team comprised of the PPM, OCM lead, FP&A member and ITBP to ensure strategic alignment of identified / planned Portfolio initiatives with the annual operational planning cycle
oWorks with the business to prioritize all Programs / Projects within the Portfolio to maximize business value and impact and reports on progress against plans
oEnsures strategic direction of the business is clearly understood and agreed to by all key stakeholders
oLeads change within the Portfolio as business needs and strategy evolve, while maintaining a highly functioning operation
oContributes proactively and creatively to containing or reducing costs with the Portfolio
oEnsure the quality and timely completion of Program / Projects within the Portfolio
oEnsure that all Programs / Projects within the Portfolio are following the Project Management Life Cycle and its associated processes, methods and tools accordingly
oEnsure relevant business stakeholders are aware of the Portfolio and its activities and challenges; solicit input from stakeholders on business issues and needs related to the Portfolio
oServes as the liaison between the Business and IT, Finance, Operations and any other impacted functions to ensure end to end delivery for the business
oResponsible for providing timely Portfolio level reporting at all levels (Project, Program and Portfolio) of status, issues, risks and financials to all key stakeholders
oIdentifies Portfolio / Program / Project risks / issues and supports the creation and execution of mitigation strategies.
Communicates these in a timely manner to key stakeholders for review and decision
oDevelop resourcing and budgeting requirements to meet the known commitments of the Portfolio
oAssists the Program / Project Managers in managing and resolving any challenges that arise (i.e. resourcing constraints)
oResponsible for keeping abreast of current Project Management tools and techniques, making improvement recommendations to the ePMO and IT teams for consideration
oDevelop a team of Program / Project managers and provide routine and constructive feedback on performance. Maintain a skills inventory on each to ensure effective project assignments
oLeads a team of Program / Project Manager assigned to support the Line of Business and works with Human Resources as required to support and develop the team
oWork with Human Resources to ensure team compliance with all local policies
oEnsure all required training completed and development needs are addressed
oEnsure team is effectively handling a work / life balance
oRun critical metrics for each Program / Project Manager and provide mentorship to support continual growth and development
oProvide coaching, guidance and mentoring to Program / Project Managers & Coordinators through following established review processes, both formal and informal, and supporting team members’ individual learning needs and career goals (i.
e. employee development guides, providing challenging and rewarding assignments)
oLead in the recruitment, selection, and hiring of highly trained and experienced team members
What you bring to this role