Software Trainer
H2Safety Services Inc
Calgary, Alberta, CA
1d ago

Software Trainer : As a Software Trainer, you’ll be part of our Software team building an agile development culture that delivers exceptional products.

At H2Safety, we truly believe that diversity of experience, perspectives, and background will lead to a better workplace while creating an enjoyable experience for our employees and better products for our wide range of clients.

We are looking for an experienced software developer who is passionate about technology, someone who thrives on challenge, is driven to succeed, and most importantly, is a believer in the importance of teamwork.

What You’ll Do & How You’ll Make an Impact :

  • Develop and demonstrate an extensive working knowledge of H2Safety’s software products
  • Interact with prospective and existing clients through meetings, training sessions, product demonstrations, presentations, and continued product support
  • Become a trusted advisor by articulating to clients how H2Safety’s software products provide value and can solve their Emergency Response Management and Health, Safety, and Environmental challenges
  • Develop and deliver in-depth H2Safety software presentations, materials, and demonstrations; apply knowledge of H2Safety products when designing content, selecting appropriate delivery mechanisms, and conducting demonstrations
  • Develop and monitor metrics for evaluating product demonstration and training effectiveness
  • Conduct research and liaise with Software team to ensure accurate interpretation of technical data and specifications
  • Determine an effective structure and layout for user manuals, guidance, and training materials for H2Safety’s software products
  • Regularly review technical content and terminology within user manuals, guidance, and training materials; make updates and revisions, as necessary, to improve clarity, impact, flow, meaning, and readability
  • Collaborate with the Emergency Response Plan (ERP) Services, Health, Safety, and Environment (HSE), and External Training teams to ensure H2Safety software products are meeting client requirements
  • Address clients’ questions on the usage of H2Safety software products
  • Stay up to date on current training trends, development, and best practices
  • What We’re Looking For :

  • Bachelor’s degree in business, instructional design, educational technology, information systems, or equivalent
  • 4 years training, education, consulting, presales, and / or information technology (IT) experience in a Software environment
  • Extensive experience conducting virtual and in-person training related to technology
  • Knowledge of training techniques and tools
  • Experience as a technical writer, including consistent and correct use of tense, grammar, spelling, and terminology
  • Broad technology knowledge
  • Ability to effectively present to remote clients using virtual technology
  • Exceptional communication skills, both written and verbal, and comfortable speaking to large audiences
  • Excellent time management and organizational skills
  • Maintain flexibility to travel to client sites
  • Bonus Experience :

  • Certified Trainer qualification
  • Experience in designing technical course content
  • Your Total Rewards :

  • Generous paid time off
  • Comprehensive health care plan
  • Company matching RRSP program
  • Annual performance bonus
  • Long-term incentive program
  • Professional development subsidies
  • Employee referral incentive
  • Dress for your day work environment
  • Flexible start / finish times to accommodate personal schedules
  • Free and convenient office parking
  • An independent work environment where you have the freedom to decide how things get done
  • Monthly team activities aimed at recognizing and rewarding your hard work
  • About H2Safety :

    H2Safety Services Inc. is the leader in Emergency Response and HSE programs, software and training. We are a Calgary-based business that operates throughout North America, SE Asia, the Middle East and Australia.

    We take pride in delivering exceptional service and quality products to our clients at a competitive price. We have talented and dedicated employees who thrive in our fun-filled, busy and flexible work environment.

    As part of this team, you will discover that our desire for excellence is a rewarding part of all careers at H2Safety.

    If you or anyone you know is interested in this position, please submit a resume and cover letter to careers

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