Why is this role important?
Here at Loblaw, we take pride and ownership in helping Canadians live life well. We’re looking for talented colleagues who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a great benefits package! Come share our vision and passion in delivering a superior customer experience.
Be a part of our growing Health & Wellness philosophy that includes : Pharmacy, Dietitian, Medical and Optical services.
This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing and delivery of Rx accurately and timely.
Ensuring adequate inventory levels to meet patient’s needs, and counsel with appropriate documentation to all patients. Provide friendly, positive and pro-active interaction with all internal and external customers as well create awareness and educate customers through public relations.
As well, supervise and provide guidance and direction to staff, with the accountability of the financial and operational success of the department.
What you'll do
Supervise and provide guidance and direction to staff
Responsible for hiring and managing the performance of staff
Accountable for the financial and operational success of the department
Prepare, dispense and control medications accurately and timely to patients
Ensure medication and over the counter supplements inventory levels is adequate to meet patients’ needs
Counsel of patients in regards to new and additional medications in a friendly, positive and pro-active interaction
Create awareness and educate customers through public relations (public health days, clinics, etc.)
Provide timely and positive resolution to patient’s needs and Doctor’s requests / issues
Obtain and review budgeted sales and net contribution
Identify and report sales opportunities both internally and externally
Review and control costs at all levels within Loblaw Pharmacy (dispensary)
What you’ll need :
Bachelor of Science, Pharmacy and a Class A Pharmacists license a must
Minimum of 3 years’ experience in retail environment
Strong verbal communication skills and interpersonal skills
Strong people management skills and the ability to motivate and coach others
Excellent customer service skills and a strong sense of professionalism
Proven ability to build the business using community based marketing strategies
Strong problem solving skills including the experience formulating and executing action plans
Strong personal computing skills, as well as knowledge of KROLL Pharmacy Computer system a definite asset
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!