Call Centres Customer Service Agents
Montreal, Canada
2d ago

Do you truly care about human relations?

Are you driven to find the best solutions for your clients?

Are you looking to develop your skills in a dynamic call centre that's bustling with opportunities?

We are a bank on a human scale that stands out for our courage, entrepreneurial culture and passion for people.

As a Customer Service Representative, you'll advise clients and recommend products and services suited to their needs.

You'll also assist them in using technological tools.

Working at one of our call centres is an opportunity to make a positive impact on people's lives.

Every interaction will give you the opportunity to create an authentic client experience and make your mark through your personalized approach.

You'll receive dynamic training from your first day on the job.

This will help you learn quickly and experience the vitality of a call centre.

Every effort will be made to ensure you understand your role, the products and the tools available to you.

Throughout your onboarding, you'll be able to count on assistance from your colleagues, because team partnership is one of our core values.

Whether you are a student, a recent graduate or already in the job market, we have several flexible work schedules :

  • Part-time (minimum 22.5 hours) : You must be available Saturdays and Sundays between 6 : 00 a.m.
  • and midnight and one or more evenings during the week between 4 : 00 p.m.

    and midnight.

    Full-time (37.5 hours) : You must be available 7 days a week between 6 : 00 a.m.

    High school diploma

  • Experience in customer service, of course, but especially an aptitude for building strong relationships and establishing ties with clients
  • Diligence with a capital D because we represent our clients' financial interests
  • Agility team spirit because we have to continuously adapt to the one thing we focus on all day : our clients.
  • Are you an intrapreneur looking for a dynamic, stimulating work environment?
  • National Bank is a top employer that offers extensive career opportunities as well as many benefits!

    The compensation associated with this position is available on the My HR portal.

    You will find the salary scales by indicating it as a keyword in the "Search" field of the portal.

    While only one level is posted, the manager has the latitude to position the selected candidate at a lower level, depending on his profile.

    We strive to be an inclusive organization where all employees are valued.

    National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity.

    Add to favourites
    Remove from favourites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form