Network Operations Center Analyst
Nova Networks
Ottawa
1d ago

Position Description :

We are transforming IT service quality across the business

Dedicated to providing world-class custom solutions we ensure our employees enjoy using industry-leading products and working with other talented and dynamic people, who are committed to making a difference for our clients.

We offer an attractive benefits program, professional training, the ability to obtain additional professional Certifications, and Career Growth opportunities.

Care To Join Us?

  • Your experience should include a Technical Diploma or Degree with 3 years of experience in a Network Operations Center supporting IT infrastructure (network, server, and security) for Enterprise customers;
  • Experience dealing with ISPs like Rogers, Telus, Bell; an understanding of ITIL and, SLAs; hands-on Cisco, Fortinet, Exchange, and Office365 troubleshooting experience;
  • Because of customer support requirements, you must be able to obtain a Secret level clearance. (Offers will be contingent upon successful completion of the clearance process.)

    Nice to Haves :

  • Knowledge of Cloud Technologies;
  • Exposure to Service Now or Heat / Ivanti;
  • Exposure to network monitoring systems;
  • Experience with UNIX and Linux administration;
  • Bilingual English and French would be an asset
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