Sales Associate
PVH Corp
Edmonton, AB, Canada
6d ago

Customer Experience

  • Greets and offers assistance to every customer; focuses on customer engagement and suggestive selling to drive UPT and conversion.
  • Maintains an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
  • Prioritizes delivering an exceptional customer experience and always places our customer first; asks our customers for feedback and conveys business opportunities to management.
  • Commitment to Efficiency

  • Executes processing, replenishment, cashiering, promotions, and visual / marketing directives in alignment with brand standards.
  • Upholds backstock organization and adheres to all company tools, policies and procedures.
  • Maintains awareness of potential theft and reports concerns to management.
  • Associate Morale

  • Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
  • Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
  • Embraces innovation, change and company initiatives; works collaboratively to accomplish brand goals and objectives.
  • QUALIFICATIONS

  • Prior retail experience preferred.
  • High school graduate / equivalent preferred.
  • Flexible schedule required including nights, weekends and overnight shifts.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
  • PVH Canada Inc. shall notify its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.

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