Quality Supervisor
Edgewell Personal Care
Hanover, ON, CA
2d ago

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QUALITY SUPERVISOR HANOVER, ONTARIO

The primary responsibility of the Quality Supervisor is to ensure continuing excellence and compliance in the Quality system in the Hanover Co-Pack Operation.

The incumbent will ensure ongoing compliance with all applicable regulations, ensure all compliance plan deliverables are achieved, maintain all operations in full inspection-ready fashion, foster a mindset of continuous quality improvement, and be a leading voice in sustaining a culture of excellence.

This position is responsible for managing a small Quality team and reports to the QA Manager.

Universal Accountabilities

  • Ensure compliance with all Health Canada, and GMP requirements.
  • Ensure quality systems are implemented and followed in Hanover (e.g. temperature monitoring, calibration program, document control, product testing, specifications, validation, supplier quality, investigations, change control procedures, etc.).
  • Prioritize and direct the work of Quality personnel and communicate timetables and standards of excellence regularly to ensure commitments are met.
  • Collection and maintenance of retention samples.
  • Inspection and sampling of Finished Goods and / or Raw Materials.
  • Processing of Consumer Complaint samples.
  • Produce corrective action and related quality metric reporting, ensuring quality investigations are closed in a timely manner.
  • Participate in internal quality system and GMP inspections, prepare report of findings and corrective action report as required to ensure compliance.
  • Collaborate with multidisciplinary teams as needed.
  • Act as Canadian Release agent in the absence of EPC QA Manager for Canada.
  • Effectively interact with vendors, manufacturers, suppliers, and cross functional teams relative to quality issues.
  • Write, review, update and approve Quality SOP’s.
  • Create and present reports for management, and other internal groups.
  • Perform Compliance gap analysis.
  • Process and systems training.
  • Release agent for co-packed product.
  • Ensure receiving inspection requirements are met.
  • Participate in the supplier qualification and periodic review process.
  • Manage the supplier corrective action process.
  • Champion the Quality culture and strive for continuous improvement
  • Specific Accountabilities

  • Maintain knowledge of current regulations for Co-packers in Canada.
  • Liaise with US sites.
  • Maintain electronic and paper records as required by Edgewell procedures.
  • Supervise Quality employees.
  • Monitor production quality data and other key quality metrics.
  • Collaborate with Regulatory and Quality to maintain establishment and foreign licenses.
  • Adhere to and manage budgetary commitments.
  • Required Skills and Experience

  • Bachelor of Sciences degree required.
  • Minimum of 2-3 years of experience in Quality System in Canada with proven successful track record in a Drug / Cosmetic / NHP product company.
  • 2+ years of supervisory experience. Knowledge of GUI-001.
  • Knowledge of ISO 13485 : 2003 and ISO 22716 : 2007.
  • Knowledge of safe work practices and Ontario Health and Safety Act.
  • Proficiency with various computer software programs and use of audiovisual tools, Microsoft Office, SAP.
  • Effective skills in analysis and decision making, flexibility, collaboration, customer focus, and achieving results.
  • Ability to work well under pressure.
  • Strong technical writing skills.
  • Strong problem-solving skills, including root cause analysis tools, and statistical sampling plans.
  • Collaborative in approach with the ability to influence the decision-making process.
  • Excellent interpersonal and communication skills at all levels both within and outside the organization.
  • Strong initiative and organizational and project management skills.
  • Ability to successfully work within and promote a team environment.
  • Working Relationships

  • Internal contacts : Cross-functional team (Purchasing, Operations, Quality, R&D, Engineering, Human Resources, technical support groups) as well as other value streams.
  • External contacts : Consultants, contract laboratories, suppliers, research organizations technical partnerships such as trade organizations.
  • Work Environment

  • Be aware of and follow the Environmental Policy and EH&S work instructions / procedures that apply to the job.
  • Work schedules that vary from typical business hours.
  • Exposure to health risks or conditions that may require the use of Personal Protective Equipment.
  • Must be able to travel to off-site locations for meetings; occasional overnight travel required.
  • Occasional work to match production hours, might look like 5-10 hours in the evening or weekend.
  • Environmental, Health and Safety Responsibilities

  • Conform to safety regulations and procedures to maintain a safe working environment.
  • Be aware of and follow the Environmental Policy and EH&S work instructions / procedures that apply to the job.
  • Performing every job safely, for the benefit of self, co-workers, contractors, and for the protection of facilities. This includes the use of required personal protective equipment and use of safely equipment / devices, guarding, as well as safe work practices.
  • Immediately reporting every job-related injury or illness, regardless of severity, to a team leader / supervisor
  • Assist in investigating incidents.
  • Taking necessary actions to correct or stop unsafe conditions or practices.
  • Actively participation in safety meeting and training.
  • Review SDS instructions before working with any chemicals or hazardous materials.
  • Supplemental Information

  • This description is based on management’s assessment of the requirements and functions of the job as of the date this description was prepared.
  • It is a general guideline for managers and employees, but it does not purport to be an exhaustive list of all the elements of the job.

    Management reserves the right to modify and description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet the production, scheduling, or staffing needs.

    Edgewell endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment & selection process.

    Please contact Krystine Jankowski at 905 363 2708 or at

    IND123

    Edgewell endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment & selection process.

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