Technical Service Representative (12 Month Contract)
Gallagher Affinity
Dieppe, New Brunswick, Canada
2d ago

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.

We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Our Technical Service Representative provides administrativesupport to the Commercial Client Service Team. Together they deliver businessestailored Insurance solutions, protecting them against the effects of damage tocommercial property and assets, loss of income due to unforeseen incidents ordamages to third parties.

This role is a phenomenal entry point for anyone lookingto build a career in the Insurance industry!

Key Job Responsibilities

  • You will be supporting a designated portfolio of clientele, playing an essential role in business retention and ultimately ensuring clients have a seamless renewal experience.
  • This role will update documents on company portals, prepare renewals and endorsements, process web-based changes.
  • Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships.
  • You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems.
  • Identify areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.
  • What Makes You Successful

  • With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance, but will also be able to have an immediate impact.
  • Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time!
  • Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
  • Insurance is a highly technical field, but that complements your keen eye for detail always being able to maintain the highest level of accuracy in your work.
  • Highly tech-savvy, with an ability to learn new systems, tools and processes.
  • Qualifications

  • Secondary School Diploma required, College or University Degree strongly preferred.
  • Successful completion of Insurance Broker License within 3 months of start date.
  • Enrollment in the CIP designation process strongly preferred.
  • A year of professional work experience required. Experience in an Insurance Brokerage or Customer Facing Environment highly preferred.
  • Bilingual French and English highly preferred.
  • What we can offer you Gallagher offers competitive salaries and bonus plans. We offer benefits, including; medical / dental, life & dependent life, AD & D, pension / group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

    We love to have fun and cultivate an enjoyable working environment. We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements.

    We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees.

    LI-AM2We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the relevant Human Rights, Accessibility and Employment legislation.

    Accommodations are available on request for candidates taking part in all aspects of the selection process. p.p1 margin : 0.

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