Customer Relations Representative
Craig Budd - Desjardins Insurance Agent
St. Catharines, Ontario, Canada
5d ago

Customer Relations Representative - Desjardins Agent Team Member

Location : Grimsby, ON

Position Overview :

A successful Desjardins Agent is seeking a motivated professional to join their growing agency. We are located in the downtown core of Grimsby and require an individual who can keep up with the fast-paced environment and increasing demand from a town that is rapidly expanding.

We seek a dynamic and driven individual capable of helping our business grow through value-based conversations and remarkable customer experience.

This is your opportunity for a rewarding career with excellent income and growth potential.

Requirements :

  • OTL - Property & Casualty license (must be willing to obtain)
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem-solving
  • Dedicated to customer service
  • Looking to build a career
  • Self-motivated
  • Strong work ethic
  • Organized
  • Ability to work as a team
  • Attention to detail
  • Ability to multi-task
  • Responsibilities :

  • Provide prompt, accurate, and friendly customer service.
  • Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.
  • Prospect and cross sell by identifying and recommending additional products / services that benefit the client
  • Ability to identify customer needs and develop leads to schedule appointments for sales representatives
  • Achieve individual and team goals related to quality of work, productivity and setting appointments
  • As an Agent Team member , you will receive...

  • Competitive compensation; salary plus commission / bonus available
  • Benefits offered
  • Growth potential / Opportunity for advancement
  • These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.

    This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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