As our Salesforce Administrator, you will be responsible for proactively supporting configuring Salesforce.com, analyzing requirements, creating reports and dashboards, training employees and developing data quality strategies for data governance
Traction on Demand’s hiring philosophy is based on culture, intelligence and then skills. Here’s what we mean by that :
Culture at Traction on Demand isn’t about drinking beer and playing ping-pong it’s much more. We are looking for people who want to join an active community of engaged individuals who see business as more than just a vehicle to make money.
We care about our people, wider community and planet. Come join us on this journey!
Traction on Demand is a group of entrepreneurs committed to creating ecstatic clients, doing enjoyable work and being efficient in everything we do.
We fail fast and love to innovate. Change is our middle name.
Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are do they resonate with you?
Do the right thing
Seek adventures and smiles
Healthy hearts and heads
People often ask what it takes to succeed at Traction on Demand you’ve got to be smart, without having an ego. What does that mean?
Imagine working with a group of your smartest friends who all love to learn. Everyone is always pushing each other to grow and innovate at a pace that can only be called furious.
We are never idle or stagnant. We seek and share knowledge. We are comfortable with the unknown. We just git r done.
Tractionites come from a variety of backgrounds, and we are eager to find people that are from non-traditional backgrounds.
Typically, we find that people are successful in this role when they have :
Post-Secondary education in Computer Science, Business Administration or equivalent training / experience
2+ years of supporting experience of enterprise systems including CRM, SFA, or ERP
Proven technical acumen to translate business requirements into functional design
Excellent listening skills to fully understand requirements and pain points
Strong analytical skills and the ability to meet tight deadlines
Ability to think critically and analytically while working in a fast-paced environment
Proven advanced Microsoft Excel skills (formulas, data cleansing and data manipulation)
Exposure to Salesforce.com configuration and custom development
Understanding of XML, SQL, and enterprise application integration is a benefit
Work experience with a professional consulting organization
com Certifications (Admin, Consultant, and / or Developer)
What You Will Be Doing
Support new and existing Salesforce user base with questions and issues across all clouds
Maintain, prioritize and report on user request backlog
Work with internal customers to gather requirements and implement configuration changes including definition of workflow and approval processes and custom object implementation
Develop and maintain training materials and training curriculum for all users
Document system configuration and administrative processes
Keep abreast of Salesforce releases, features and best practices. Make recommendations to management regarding implementation and change management
Provide information around best practices in the CRM business process
Map out client business processes current state and help to generate future state
Perform quality assurance testing as needed
Support data migration activities