Specialist: Operational Excellence and Food Safety
Rentokil Initial
Kamloops, British Columbia, CA
6d ago

Specialist : Operational Excellence and Food Safety

Ready to use your hotel, restaurant or supermarket experience in a new and exciting way? Have a knack for training / coaching others?

Looking to build your career in a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Why work at Steritech?

Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality.

We help our clients give the best, safest, and healthiest possible service to THEIR customers.

Responsibilities

What do our Quality Management Specialists do?

Our Specialists help our hotel, restaurant, and supermarket clients ensure brand standards, food quality and friendly service for their customers.

You have the opportunity to travel, meet new people and make an impact every day.

They also :

  • Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
  • Observe cooking, preparatory processes and clean-up to ensure proper practices, safety and customer satisfaction
  • Develop and maintain client relationships
  • Utilize problem solving and judgment to provide clients with ways to solve concerns and avoid future problems
  • Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
  • Teach and coach clients how to make their workplace a safer and healthier environment for themselves and their customers
  • Understand quality and flavour profiles, including tasting
  • Travel up to 50% or 10 days a month - Most travel occurs within an assigned territory with occasional trips to assist in other territories periodically
  • What do we offer?

  • World class training of the latest industry best practices
  • Great benefits - Medical, Dental, and Vision, Employer-matched 401(k)
  • Paid vacation, holidays, and PTO days
  • Short and long-term disability
  • Life Insurance
  • What do you need?

  • Bachelor’s degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operations
  • Bachelor’s degree (other than Science / Food / Hospitality) with at least two years of experience in food service, restaurant or grocery operations
  • Associates degree with at least four years progressive experience in food service, restaurant or grocery operations
  • High School Diploma / GED and at least five years progressive experience in food service, restaurant or grocery operations
  • Have excellent listening and communication skills
  • Strong attention to detail and willingness to learn
  • Excellent organization and time management skills
  • Available to work Monday-Friday and Saturdays as needed
  • Must pass pre-employment background screen and drug screen
  • Additional requirements :

  • Ability and desire to influence others with tact and skill
  • Ability to provide clear and constructive feedback in a positive manner
  • Desire to travel via car and / or plane up to 50% of time
  • Thrives in an autonomous working environment
  • Ability to work a flexible schedule
  • Capable of being detail-oriented while focusing on the big picture
  • Ability to organize and prioritize work based on urgency, efficiency and other factors
  • Safe driving record and a commitment to working safely
  • Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching
  • Strong technical knowledge of food safety is preferred
  • ServSafe and / or CP-FS Certification(s) a plus
  • We are looking for individuals who want to make a difference where our customers live and work. Is that you?

    Qualifications

    Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions.

    Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

    Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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