Location : Toronto, Ontario
The Technical Business Analyst will support the launch of the public Wi-Fi services by the client.
The candidate will manage / coordinate the organization and development of a robust set of requirements and research based analysis, culminating in the implementation and delivery of a strategic RFP to support the procurement of services for publicly accessible Wi-Fi.
The candidate will be responsible for working with stakeholders from the inception of leading discussions on development of requirements through to assisting with framing the implementation plan
Demonstrating a competent level of technical and domain knowledge around broadband technology and IT managed services
Conduct research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government
Contribute to the writing of the RFP focusing on technology integration, relating business outcomes to the strategic plan and leveraging the mandatory and identified requirements
Research and contribute specifically to the development of the technical requirements and collaborate with the project team in the creation and submission of the strategic RFP
Provide process analysis, and business process re-engineering to support, ensuring both business and technology related solutions adhere to adopted methodologies, standards, regulations and / or policies
Reviewing and coordinating documents for policy and procedures compliance, prepare documents for approved pilots / projects, create
Monitoring work in progress, ensuring that all work executed is in accordance with the approved project parameters.
Support business process improvement initiatives through the identification, analysis and documentation of gaps between current and desired end state processes;
identify service / system process integration points, opportunities for standardization, simplification and process automation.
Provide documentation, including but not limited to process models, business requirement definitions, cost estimations, environmental scans, and technology roadmaps in support of all stages (Concept, Definition, Planning, and Execution).
Support the project team in preparing documentation such as risk / issue management plans / logs, business requirements, project charters, procurement documents, project schedules, reports and presentations.
5+ years of applicable work experience with telecom related technology projects and leading multiple stakeholders in telecom initiatives
Post-secondary education in business or public administration, computer sciences, or in a discipline pertinent to the job function or an equivalent combination of education and experience.
Extensive experience analyzing and implementing business process modelling, business process improvement, organizational design, strategic plans, and management structure development in a telecom environment
Intuitive understanding of various emerging technologies and deriving business value that aligns them together through integration while realizing the organization’s technology vision and roadmap
Keen but pragmatic interest in next-generation B2B digital evolution and trends
Competencies : o Superior analytical, interpersonal and problem-solving skills
Excellent oral and written communication skills
Ability to work with minimum supervision
Thorough organization skills with the ability to handle multiple tasks and projects concurrently and meet deadlines
Advanced knowledge of Telecommunications industry, including but not limited to : knowledge of the management and support of broadband technologies and a solid understanding of telecom market trends and various emerging technologies
Demonstrated experience with RFP development, including research, requirements gathering, technical writing, and business analysis
Experience using a variety of software packages including process design software (e.g. Visio), project management software (e.
g., MS Project) and MS Office (e.g., Power Point, Excel, Access, and Word)
Strong understanding of third party contracts, vendor relationship management, and procurement process experience is essential