Housekeeping Supervisor
Stoney Nakoda Resort & Casino
Kananaskis, AB, CA
6d ago

Position Summary :

The Housekeeping Supervisor is responsible to oversee and monitor the activities of the custodial and housekeeping staff to maintain the highest standard of cleanliness in the Resorts public facilities.

This position prepares employee schedules, assigns daily work assignments and ensures cleanliness standards are achieved

Key Accountabilities :

  • Manages housekeeping staff ensuring cleaning duties for hotel rooms and public facilities are assigned and completed
  • Uses checklist and schedules to ensure daily, weekly, monthly and annual cleaning activities are completed
  • Works with property maintenance to ensure faulty equipment in room and public facilities are attended too and repaired promptly.
  • Oversee the internal laundry service for hotel linens
  • Provides evaluations of employee performance to the Resort and Business Development Manager
  • Prepares employee schedules; edits timesheets and delegates daily assignments
  • Prepares, implements and maintains a cleaning schedule for the casino, hotel lobby, hotel rooms, food and beverage outlets, banquet rooms, administration offices and employee areas
  • Oversees the hiring of employees, working with Human resources on maintaining appropriate staffing levels
  • Develops and executes training programs for custodial and housekeeping staff
  • Submits purchase orders to the Property Services Manager for supplies
  • Works with Property Maintenance Manager to maintain equipment and arrange for necessary repairs
  • Receives and stores cleaning supplies and equipment
  • Conducts regular inspections to ensure the highest standards of cleanliness are maintained
  • Responds to and resolves requests for cleaning services on the floor
  • Provides regular reports to the Resort and Business Development Manager
  • Manages other initiatives or duties as required
  • Education and Qualification Requirements

  • Grade 12 education or suitable combination of education and experience
  • Excellent communication skills; both written and verbal
  • Computer literacy in MS Office
  • Minimum 2 years of experience in custodial / housekeeping services
  • Minimum 2 years of managerial / supervisory experience
  • First Nations experience an asset
  • Other languages an asset
  • ASIP, WHMIS and First Aid an asset
  • Criminal Record Clearance mandatory
  • Work Environment Considerations

    Regular hotel casino environment, non-traditional work hours, standing for long periods of time

    Special Working Conditions

    The Company is committed to sound internal control policies and practices. Every team member will follow the internal control practices required of their position and department.

    Every team member will follow and support the Core Values, Mission and Guiding Principles of the Stoney Nakoda Resort

    Compliance Requirements

  • Every team member must comply with all requirements of the corporate policies
  • Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
  • Adhering to all company and regulatory policies as they relate to functions of the position.
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