The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities.
Our serving team is filled with people who are passionate about providing an above and beyond experience for guests. Servers come to work with a same team mindset while independently providing exceptional customer service to our guests.
The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!
Let's talk about the Service Manager position!
What will be your responsibilities as a Service Manager? :
Support and involve yourself with a high energy, passionate team
Learn a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on!
Handle difficult situations and tackle them with the tools that we provide or that you choose to bring to the table
Lead, coach, and mentor your team to embrace the Canadian Brewhouse values and culture
Working closely with your Assistant and General Manager to ensure all ordering and tasks (event planning, scheduling, volunteering, team building events, etc.
are completed to successfully run the store
Table touching, ensuring all guests are receiving that 'wow' experience
Passion for people - experience in supervisor role is necessary, food industry is a perk!
Willingness to learn and expand your knowledge, as well as grow as an individual
Strong ability to communicate effectively
Ambition and drive to create the best experience for your team and guests
A drive to find solutions rather than point out problems