Installer Helper
Bath Fitter
Scarborough, Ontario, CA
6d ago

JOB DESCRIPTION

Installer Helper The Installer Helper is responsible for assisting Installers for the accurate and professional installation of all Bath Fitter products at the job site according to Bath Fitter procedures and to the customer's complete satisfaction. Tasks and Responsabilities

  • Adhere to all Bath Fitter installation standards and procedures while doing installations and providing services.
  • Maintain a pleasant and professional attitude when dealing with customers.
  • Respect customers' property and leave work area clean.
  • Always wear Bath Fitter uniform on the job, observing rules of good grooming and hygiene.
  • Inform customers about the functionality, care and upkeep of their new installations.
  • Accurately complete and submit to office all necessary paper work and photos : e.g., EOI form, job costing sheet, checklists, etc.
  • Take inventory of installation vehicle as required.
  • Support in completing service calls as required.
  • Abide by all Bath Fitter policies and procedures.
  • Adhere to all Bath Fitter safety policies and procedures.
  • Attend and participate in regular branch and / or regional meetings and training sessions.
  • Realize the Installer Helper's role as the personal representative of Bath Fitter while in uniform and act accordingly.
  • Perform other duties as assigned
  • Job Requirements

  • Education and / or Experience - High school diploma, general education degree (GED) or equivalent education required.
  • Carpentry and / or trim carpentry and renovation experience required, with the ability to take accurate measurements using tape measure, level and combination square.
  • Excellent customer service skills.
  • Valid driver's license and maintain a clean driving record.
  • Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure.
  • Reasoning Ability Ability to apply common sense understanding to carry out detailed written, illustrated or oral instructions
  • Demonstrated Skills

  • Problem Solving Identifies and resolves problem in a timely manner.
  • Oral Communication Speaks clearly and persuasively; participates in meetings.
  • Written Communication Writes clearly; able to read and interpret written and illustrated information.
  • Teamwork Contributes to building positive team spirit.
  • Diversity Promotes a harassment-free environment.
  • Ethics Treats people with integrity and ethically.
  • Organizational Support Supports organization's goals, values and code of ethics.
  • Judgment Exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely and appropriate decisions.
  • Planning / Organizing Prioritizes work activities; uses time efficiently.
  • Professionalism Focuses on solving conflict, not blaming; treats others with respect and consideration; accepts responsibility for own actions.
  • Quality Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Looks for ways to improve and promote quality.
  • Quantity Meets productivity standards; completes work in timely manner.
  • Safety and Security Observes safety and security procedures; reports unsafe conditions; uses equipment and materials properly.
  • Attendance / Punctuality Is consistently at work and on time.
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