Customer Service Representative
The Reynolds and Reynolds Company
Mississauga, ON, US
8d ago

As a Customer Service Representative in our Technical Assistance Center, you will be working with both internal and external customers, to provide a high level of customer service and support.

The Customer Service Representative serves as the point of ownership for dealership computer software issues and is responsible for ensuring customer satisfaction.

RESPONSIBILITIES : -Provide technical assistance and support to our customers-Able to communicate effectively to understand, and resolve customer needs-

Maintaining and ensuring customer satisfaction

Training :

Classroom-style, on-the-job with a mentor, and online courses

Requirements :

College diploma or University degree required Available to work rotating shifts, including some Saturdays. Ability to think critically, analytically, and problem solve

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