KEY RESPONSIBILITIES & ACCOUNTABILITIES
Promote and drive a Loss Prevention awareness culture and lost sales reduction strategies
Promote best practice sharing and promote learning opportunities
Responsible for the intake of investigative requests and Security Hotline incidents; with necessary follow up and notification
Conduct virtual security tours through remote CCTV access as a means to proactively investigate potential incidents of theft / fraud, identify Health & Safety issues and conduct compliance audits
Record daily activity and complete incident reports as required in a professional manner
Distribute Security Alert’s as follow up to incidents
Assist Operations with regards to inquiries of DVR / Security Systems Etc.
Assist / provide follow up for Loss Prevention Coordinators with ongoing investigations
Receive all alarm calls from our service provider for follow up (i.e. Back door and PET alarms) and receive all after hour Support Office maintenance / security related inquiries
Liaise with local law enforcement, OLG / AGCO, and colleagues within the Loss Prevention industry
Act as a Circle K representative in legal in proceedings
Other duties and responsibilities as required
Post Secondary Education (Law Enforcement, Police Foundations etc is an asset).
Minimum 2 years experience in a Loss Prevention / Security setting. Multi-unit retail environment is an asset.
Available to work a variety of shifts including days, evenings, nights and weekends; including holidays on a rotational basis
Knowledge of the Criminal Code of Canada, Provincial Offences Act and Trespass to Property Act is an asset
Previous experience and knowledge of CCTV / DVR systems is an asset; as well as familiarity with POS systems, Exception Reporting, and alarm systems
Strong observation skills
Confident individual who is able to command authority in a calm yet assertive manner.
Must be able to work with a high degree of honesty and integrity; specifically related to confidential / sensitive information
Self-motivated individual with demonstrated analytical and investigative skills
Ability to set priorities, meet deadlines and multi-task with minimal supervision.
Possess superior customer service skills with the ability to handle difficult and hostile situations
Excellent written communication skills
Must work well under pressure and in a team environment
Strong communication and organizational skills are required
Circle K values diversity in the workplace and encourages applications from the following designated groups : women, aboriginal peoples, persons with disabilities and members of visible minorities.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
Accommodations are available on request in all aspects of the selection process.