IT, Technical Solutions Specialist
Greater Toronto Airports Authority
Toronto, ON, CA
1d ago

Key Accountabilities

Reporting to the Associate Director, Enterprise Architect, this position is responsible for partnering with all GTAA departments via engagement on projects in order to ensure the best fit in terms of technological infrastructure and software needs for the business.

The IT Technical Solutions Specialist will provide technical leadership on adhering to enterprise architecture, governance, and overall IT standards and best practices.

As well contribute to the development, maintenance, support and enhancement of IT’s architectural blueprint and technology standards.

  • Consult with ITM Business Information Solutions during the early development of new airport solutions at the GTAA to understand the technology drivers necessary to meet business requirements
  • Assume a consultative role to the Project Manager throughout entire project lifecycle, particularly during the scoping, planning, and design stages to ensure that the project stays true to ITM’s architectural blueprint and technology standards.
  • Wherever possible, map client’s business needs to reusable architectural components

  • Advise outsourcer(s), vendors and consultants regarding airport / airline processes and details of existing technical solutions.
  • Advise clients and external suppliers to ensure that proposed design complies with ITM’s architectural blueprint and technology standards, and that it offers maximum value to the GTAA
  • Draft technology standards, and advise ITM management regarding technical aspects of proposed strategic direction
  • Inform and work with the Sr. Architect, Data & Information to develop the enterprise architectural blueprint
  • Actively contribute to project documentation, including Statements of Work (SOWs), architectural descriptions, design documents, and technical specifications from the perspective of technology standards and best practice capabilities.
  • Critically review and report on completed documents for comprehensiveness, accuracy, compliance with blueprint and standards

  • Review Requests for Proposal (RFPs) for compliance, gaps, and opportunities related to requested solutions, and contribute critical evaluation criteria for RFP responses
  • Consult with and attend industry and vendor meetings to influence and evaluate emerging technology trends in order to evaluate potential use in ITM projects
  • Present findings and proposals to ITM management via one-on-one meetings and group presentations
  • Qualifications

  • Bachelor’s degree in Computer Science or Engineering and relevant technology or industry certifications
  • Minimum five (5) years experience in system architecture
  • Valid Ontario Driver’s License
  • Must be able to obtain and retain Transportation Security Clearance at the designated level for the position
  • Knowledge, Skills and Abilities

  • Broad knowledge of Enterprise-class networks; Windows / Unix platforms; storage area network (SAN); enterprise monitoring solutions;
  • desktops, laptops, and other mobile devices; Databases, firewalls, anti-virus / anti-spam software, airport line-of-business applications, back-office applications, and common-service applications

  • Strong understanding of GTAA applications and technologies
  • Strong understanding of airport business requirements
  • Strong business acumen and technical knowledge, as well as organizational and political maturity
  • Knowledge of industry trends in technology, IT architecture, and business solutions
  • Ability to multi-task between projects
  • Excellent oral and written communication skills
  • Ability to participate within a multifunctional team
  • Dependable, adaptable, and able to show a mature approach and resourcefulness in dealing with conflict and pressure situations
  • Strong analytical and problem-solving skills
  • Ability to define and prioritize specific goals and objectives
  • Ability to function in a broadly independent manner
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