Director, Talent & Culture (Moncton)
FRHI
Moncton, Canada
17d ago

Summary of Responsibilities :

Reporting to the Centre General Manager this position is responsible for the oversight and management of the Centre’s Talent & Culture Department, and pertains to all areas which support AccorHotels philosophy of creating an environment where each and every member of the team is recognized and feels valued for their contribution.

The Director, Talent & Culture, will lead all elements of the Talent Journey including Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Colleague Engagement, Learning & Development, Talent Management, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Reward & Recognition, Compensation & Benefits, Health & Wellness, Corporate Social Responsibility, Financial Management, and Colleague Relations with the objective of providing business support to all departments through collaboration and coaching.

The Director, Talent & Culture is to ensure that all members of the team are aware of the Company’s Vision and Mission, living the values with consistent behavior to enable excellence in serving and anticipating guest and colleague needs.

Qualifications :

  • 5 years previous experience in a HR generalist leadership role
  • Strong business acumen

  • Strong leader who can make difficult decisions
  • Excellent interpersonal skills with the ability to relate and communicate with a diverse group of individuals
  • Relationship builder who can create collaborative environments
  • Excellent planning and organizational skills
  • Up-to-date on HR trends and practices in the market
  • Strong coach approach leadership style.
  • Flexible and able to embrace and respond to change effectively
  • Highly ethical, responsible & reliable
  • Previous experience in a contact centre environment a definite asset
  • Physical Aspects of Position (include but are not limited to) :

  • Constant sitting throughout shift
  • Role requires high level of focus and concentration
  • Visa Requirements : Must be legally eligible to work in Canada.

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