Senior Product Manager, Digital Factory
Scotiabank
Toronto, ON, CAN
4d ago

Requisition ID : 89349

At Scotiabank Digital Factory, the reach and opportunity of a global organization meets the passion and drive of a startup.

Reinvention starts here and it starts with you.

We believe that the pathway to success is paved with user feedback, so we’re constantly asking our customers how they want to bank.

When we find an opportunity to make things people will love, we assemble teams of specialists to collaborate in Digital Factories in Canada, Chile, Mexico, Peru, and Colombia.

We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

If you’d like to learn more about our Digital Banking career opportunities, explore our Communities of Practice, or hear from our leaders, check out our Technology at Scotia career page.

As a key member of the digital onboarding product team, you will be responsible for leading strategic initiatives, which arise throughout the year, and may span across multiple business lines or customer journeys.

You will work with both business and technology partners in understanding & addressing strategic challenges, defining clear approach, and outlining the value or impact of a program.

You will understand the significance of being compliant, while always negotiating and pushing for the benefit of good customer experience & high business value.

We’re looking for an individual who loves problem solving across a wide variety of challenges and focus areas

Is this role right for you?

  • Own the regulatory and compliance roadmap for all of Scotiabank customers, across product lines
  • Lead problem discovery to understand customer needs, current challenges and work closely with design and engineering partners to come up with solutions
  • Establish clear OKRs for your product area and work with analytics team to measure and assess key performance indicators (KPIs)
  • Use data to drive decisions. Build hypothesis, test & iterate to formulate an agile product development approach
  • Maintain a prioritized backlog, write detailed user stories and participate in sprint planning & review activities. Engage day-to-day with the scrum teams, clarifying questions and helping with decision making
  • Establish a close relationship with the business stakeholders and especially the governance functions (, AML, privacy, legal, ) to ensure that their requirements are translated in an efficient and effective way.
  • Manage expectations with effective communication

    Do you have the skills that will enable you to succeed?

  • You have 5+ years of experience in a role building customer facing digital products
  • You have ability to pivot without losing context, and are able to manage multiple thought streams
  • You have experience in the financial industry, preferably working closely on a compliance or regulatory initiative
  • You are a strong problem solver and have a flair for getting things done
  • You have excellent organizational and analytical skills with strong attention to detail
  • You have a curious and experimental mindset to drive innovation amidst uncertainty
  • Your verbal and written communication skills are exceptional, with the ability to engage and influence stakeholders at different levels in the organizations
  • What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent not just a job so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here : being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station , onsite subsidized cafeteria with a chef , and an onsite fitness center
  • Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.
  • Location(s) : Canada : Ontario : Toronto

    As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries.

    Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

    At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

    If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

    If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role.

    We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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