Technical Director

Klick

Toronto

16h ago

Responsibilities

Understands business problems to be solved, and provides technical direction and solution during all phases, including discovery, pre-sales, definition and delivery.

Provides estimates for projects for all technical disciplines, and involves other discipline leads where appropriate.

Ensures project managers are equipped to monitor project cost, risk, and timelines.

Serves as standard escalation point for the project management team for any project risks, costs, and duration.

Ensures quality of all technical outputs meets expectations.

Maintains lasting client relationships, particularly with IT departments, through both remote and on site meetings across North America.

Maintains long-term and big picture plans for client systems, architectures and technical environment.

Identifies new opportunities in day-to-day communication, and communicates them to the core team.

Defines, communicates and enforces necessary standards and regulatory compliance, particularly in relation to security and privacy.

Assists Client Services and Business Development in sales efforts.

Manages a team of developers and other technical staff

Qualifications

Bachelor degree in Computer Science or equivalent experience. Academic excellence preferred.

8+ years industry experience in technology

5+ years experience in a cross-functional role, or 2 year+ experience in at least 2 of the following disciplines : Architecture design, Application Development, Web Development, Quality Assurance, Data, Analytics, CRM Operations, Systems

In-depth knowledge of cloud computing infrastructure, risk management / compliance and related information security requirements

3+ years experience in people management

Excellent customer service skills

Excellent verbal and written communication skills

Team orientation and sparkling interpersonal skills

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