Technical Director
Klick
Toronto
16h ago

Responsibilities

  • Understands business problems to be solved, and provides technical direction and solution during all phases, including discovery, pre-sales, definition and delivery.
  • Provides estimates for projects for all technical disciplines, and involves other discipline leads where appropriate.
  • Ensures project managers are equipped to monitor project cost, risk, and timelines.
  • Serves as standard escalation point for the project management team for any project risks, costs, and duration.
  • Ensures quality of all technical outputs meets expectations.
  • Maintains lasting client relationships, particularly with IT departments, through both remote and on site meetings across North America.
  • Maintains long-term and big picture plans for client systems, architectures and technical environment.
  • Identifies new opportunities in day-to-day communication, and communicates them to the core team.
  • Defines, communicates and enforces necessary standards and regulatory compliance, particularly in relation to security and privacy.
  • Assists Client Services and Business Development in sales efforts.
  • Manages a team of developers and other technical staff
  • Qualifications

  • Bachelor degree in Computer Science or equivalent experience. Academic excellence preferred.
  • 8+ years industry experience in technology
  • 5+ years experience in a cross-functional role, or 2 year+ experience in at least 2 of the following disciplines : Architecture design, Application Development, Web Development, Quality Assurance, Data, Analytics, CRM Operations, Systems
  • In-depth knowledge of cloud computing infrastructure, risk management / compliance and related information security requirements
  • 3+ years experience in people management
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Team orientation and sparkling interpersonal skills
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