Is the customer representative position right for you?
What will you do?
You will provide phone support to Canada Post customers. With the current situation regarding the COVID-19 pandemic, delivery services are an essential service for all Canadians and you will have the opportunity to play a key role in helping them with their delivery status, redirected mail and any general inquiries.
We expect representatives to offer an efficient, courteous, professional service adapted to the needs of the customers.
We offer :
What is needed to join the team :
It’s simple : our top priority is to provide a rewarding environment for our employees! That's why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits.
Our employees confirm it : according to the most recent 2019 internal survey, 87% of them would recommend Nordia as an employer to their family and friends! As part of Nordia Montreal's Canada Post team, you will have the chance to work in a modern and completely renovated work environment a few steps away from the metro with dynamic and friendly colleagues.
How Nordia is dealing with the COVID-19 crisis :
Our employees provide essential services to Canadians everywhere, including first responders, the government, businesses and individuals.
In fact, as a key supplier to Bell Canada and Canada Post and with millions of clients all across the country, Nordia has been designated as an essential service.
We help people stay connected safely during these times of isolation and social distancing.
Since February 2020, we have been implementing an increasing number of measures to prevent and contain any potential spread of COVID-19 in our workplaces.
All of our actions are based on the best information and advice available from health experts and government officials.
Training starts October 19