Client Advisor
IWC Schaffhausen
Toronto, ON, CA
2d ago

At IWC North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

We continue to work towards creating a workforce that represents the diversity of our clients and our communities.


Key Responsibilities

  • Individual will be responsible for selling IWC watches under the supervision of the Boutique Manager.
  • Represent the IWC brand by interacting with clients in the sale of watches.
  • Assist clients with Customer Service needs maintaining the brands high standards.
  • Responds promptly to customer needs and solicits customer feedback to improve services.
  • Manage difficult customer situations and cultivate strong client relationships.
  • Assist with inventory and special projects as needed.
  • Your Profile

  • Previous experience in luxury sales is strongly preferred.
  • Strong understanding of Customer Service needs and customer priorities.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously.
  • Ability to effectively present information and respond to questions in a comprehensive and effective manner.
  • Flexible and able to adapt to changes in work environment.
  • Excellent interpersonal, communication and computer skills are needed.
  • Mandarin speaking skills are a plus
  • Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws.

    Please contact us to request accommodation.

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