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Job Description :
Who We Are : Bentall Kennedy, a member of the Sun Life Investment Management group of companies, is one of North America's largest real estate investment advisors.
We are Canada's largest property manager, providing comprehensive real estate services to our clients. Bentall Kennedy serves the interests of more than 550 institutional investors across office, retail, industrial, and residential properties throughout North America.
As a leader in Responsible Property Investing, we are committed to best-in-class environmental, social and governance practices in developing, leasing and managing commercial real estate.
For more information, visit www.bentallkennedy.com.
The opportunity : The Business Systems Analyst is primarily focused on the management and development of Bentall Kennedy’s Salesforce client relationship management system.
The Business Systems Analyst will have the opportunity to use their creativity and communication skills to tailor the system to meet the needs of Bentall Kennedy’s senior leadership.
As a member of the North American Investment ManagementIT team, the Business Systems Analyst will also participate in the management and development of other investment management systems.
The Business Systems Analyst will report to the VP, Investment Management Business Solutions, IT.
What you will do :
Transform optimization opportunities and develop new functional requirements into Salesforce.com design and implementation.
Catalog and help prioritize Salesforce enhancement requests.Working with internal applications and integrating them with the Salesforce.
com platformEvaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into detailsInterface with vendor partners and design optimal solutions for integration with Salesforce.com
user training in conjunction with business leads for new users.Provide training and support for new functionality
com stakeholder requirements
Who you are :
Bachelor degree in IT, business, communications, or similarA minimum of 5 years’ related experience; Salesforce administration, and / or project management experience is preferredMust have an understanding of Internet, Intranet, Extranet and client / server architectures.
Proven ability to push creative thinking beyond the boundaries of existing industry practices and client mindsets is required
Must possess excellent verbal and written communication skills. Ability to interact professionally with a diverse group, executives, managers, and subject matter experts is requiredAbility to lead and negotiate business solutions that balance technical capability, cost, and time, against business need is required
Possess thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
Proven project management capabilities are highly desired.
Must have a solid understanding of application programming, database and system design.Experience with Salesforce or other CRM system, as well as strong general systems proficiency.
well-organized, detail-oriented and accurateMust possess strong analytical, organizational and product management skills.
Ability to apply general organizational knowledge of the business and systems processes in problem analysis is requiredStrong self-
management skills able to independently manage one’s own time and prioritiesHave a good understanding of how legacy and web-
based systems interface with each other
Reasonable accommodation at any time throughout the hiring process is available through Bentall Kennedy's Human Resources department for applicants with disabilities or for those needing job postings in an alternate format.
If you require accommodation, please email us at accessibility bentallkennedy.com and include : Job posting #, your name and your preferred method of contact.
Job Category : Temporary Employee
Posting End Date :