Keyholder Specialist Product Operations (Full-Time) - Montreal Premium
Mirabel, Quebec, Canada
5d ago
source : FashionJobs

As theKeyholder Specialist, you are responsible to support the management team toperform functional tasks as assigned; guiding work while supporting a positive storeenvironment.

Keyholder Specialists will act as a mentor and role model to otherassociates to support service behaviors and the execution of tasks in specificareas of expertise.

  • You contribute to a high performing team and consistentlydeliver a best-in-class customer experience. This role will be focused onconnecting with employees and customers to ultimately assist in achieving storeperformance goals;
  • including meeting the sales budget, building market share,as well as other Company-wide defined goals. As an important part of the BrandAssociate team, you will reinforce performance expectations by role modelingbehaviors and communicating how to achieve the Brand Vision and achieve orexceed the goals / strategies of the store.

  • What you'll do- Supports the store management to ensure work tasks are completed in a timely and efficient manner- Executes initiatives designed to drive customer satisfaction and business efficiencies- Provides supportin execution of marketing and visual presentation to promote sales- Readscommunications and interacts with store management to be knowledgeable of all current initiatives, priorities and business metrics- Serve as a BrandAmbassador to achieve priorities in store, with customer as the primary focus- Mentor and trainindividuals;
  • provides on the job training to associates sharing a higher level of knowledge of product and processes- Takes action based upon direction from Leader on Duty and collaborates effectively with employees- Build expertise in assigned specialized functional area- Guide workactivities during the day, inclusive of before and after normal store operating hourswhen a manager may not be present- Support Leader onDuty activities during non-peak hours, by exception- May support completion of work processes before or after the store closes- May openor close the store

  • High School Diploma or equivalent experiencepreferred- 1-2 years of retail experience preferred with aminimum of 6 months Gap Inc.
  • experience- Key holder experience preferred- Ability to maneuver around sales floor, stockroom, work with and around cleaning chemicals, and lift / carry up to 30lbs.

  • Ability to work a flexible schedule to meet theneeds of the business, including holiday, evening, overnight and weekend shifts
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