Team Leader, Brokering
Co-operators MD
Mississauga, ON, CA
11h ago

Position Overview

Language : This role operates in English.

Additional Information :

As a wholly owned subsidiary of the Cooperators General Insurance company, Federated Agencies believes your experience matters.

This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people.

  • The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup;
  • we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact.

    Join us and begin shaping your experience at Federated.

    is looking to fill the role of Team Leader, Brokering. The successful candidate will be responsible for leading a team of brokers responsible for marketing and pre-underwriting Specialty Lines Accounts, recommending and interpreting Special Lines products and coverage, while building strong relationships with distribution partners to ensure excellent client service.

    What you’re responsible for :

    Formulating, implementing and evaluating department workflows ensuring national service standards are achieved.

    Co-ordinating multiple initiatives and priorities, assessing impacts and ensuring standards, best practices and quality service are maintained.

    Building and maintaining effective working relationships with key business partners, both internal and external, to contribute to effective and efficient delivery of client focused service.

    Managing expenditures and compensation strategy within a department budget by developing plans to achieve financial goals.

    Coaching, training and developing team members and providing timely feedback to achieve department objectives.

    What to expect :

    You will travel occasionally.

    Detail oriented work that requires a high degree of mental concentration for extended periods of time.

    You will handle sensitive information where a high degree of confidentiality and discretion is required.

    To be successful :

    You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.

    You foster innovation and continuous improvement with a focus on client experience.

    You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.

    You successfully convey messages and demonstrate openness to exploring alternative points of view.

    You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.

    To join our team :

    Grade 12 graduate with 10 years previous brokering experience is required.

    Post-secondary diploma is considered an asset.

    Possess or willing to obtain and maintain RIBO and other provincial licences.

    What we offer :

    The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.

    A holistic approach to your well-being, with physical and mental health programs and flexible work options.

    The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.

    A company that is committed to support the social, environmental and financial well-being of the lives, families and communities we impact.

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