Operations Assistant
Azur HR
Ottawa, Canada
1d ago


Our government client is seeking the services of an Operations Assistant with Enhanced security clearance.


  • Receiving, reviewing and assessing general administrative documents, correspondence and other information received from clients and directs them to the attention and action of respective Branch members
  • Recording, opening and scoring (on the Operational Statistics Reporting (OSR) system) new operational and administrative files for the use of all Branch personnel, completing the required paperwork as required by Headquarters Operational Records
  • Establishing, implementing and monitoring the manual and electronic operating procedures, systems standards and practices of the Branch
  • Managing, controlling and maintaining the data banks of the Branch by reviewing and assessing existing systems to ensure that they are operating effectively and efficiently, as well as updating stored information
  • Delivering, retrieving, opening and processing classified and unclassified Branch mail and packages from Headquarters mail room on a daily basis
  • Planning, organizing and coordinating operational and administrative meetings for the Director, Immigration and Passport Branch
  • Preparing bi-weekly reports on financial matters such as expense claims and compensation claims
  • Operating, maintaining and caring for a personal computer connected to the Canadian Police Information Centre (CPIC), Police Information Retrieval System (PIRS), LAN / ROSS, and peripherals software for the performance of duties;
  • maintaining the knowledge, skills and abilities to utilize various data banks and programs specific to the RCMP, as well as various software packages such as WordPerfect and FormFlow.


  • The ability to multi-task,
  • Work under pressure in a fast-paced environment,
  • Able to meet tight deadlines,
  • Familiarity with general office procedures,
  • Knowledge of file management, and
  • Strong organizational and time management skills.
  • In addition the Contractor shall :

  • Have strong interpersonal skills,
  • Have the ability to communicate and interact with all levels within an organization, and
  • Demonstrate a strong commitment to quality, people, processes, policies and confidentiality.
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