Medical Receptionist - Casual On Call - Legacies
Back in Motion Rehab
Burnaby, BC, CA
6d ago

STATUS : Casual -On Call, Temporary (strictly be a casual shift to cover sick or vacation days. )

LOCATION : Market Crossing, Burnaby

POSITIONS : 1

HOURS OF WORK : F ull availability as it would be to work opening and closing shifts when needed. Strictly be a casual shift to cover sick or vacation days.

Please note : This position is for Back in Motion's subsidiary company, Legacies Health Centre.

SUMMARY

  • Reporting to the Administrative Manager, the Medical Receptionist will provide clinicians and clients smooth day to day support activities in the clinic;
  • providing clerical and administrative support to the clinic staff, visitors and clients.

    Responsibilities and Duties

  • Register the patient in our Electronic Medical Software, collect payment, issue receipts
  • Direct bill the 3rd Party Insurer
  • Answer Phones with Customer Care Excellence
  • Assist patients to reschedule appointments
  • Cash / POS Handling
  • Answering of Phones (head-set provided)
  • Washing and Folding of Laundry (standing)
  • Restocking Retail Products (minimal lifting)
  • Maintaining Clinic Image (Assisting with keeping the clinic clean & tidy)
  • The Call Centre :

  • Managing phone correspondence with patients (head-set provided)
  • Managing email correspondence with patients
  • The Billing Department :

  • Processing Advanced Billings to and from Insurers
  • Processing Medical Records
  • Have a strong understanding of our health professional services, and assist patients with bookings
  • Qualifications and Skills

  • 1-3 year post-secondary certificate or diploma in business or related field is preferred
  • 1 -3 years of experience in providing administrative support to a clinic or healthcare related environment
  • Customer service focus with strong communication skills
  • Experience using clinic systems such as JANE, etc.
  • Detail oriented with exceptional problem solving skills
  • Demonstrated ability to be adaptable and flexible
  • Ability to handle confidential information in compliance with the Health Information Act of BC guidelines
  • Excellent team player, quick learner, friendly and professional
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