Collections Representative
3d ago

This Collections Representative Position Features :

  • Benefits
  • Opportunity for Growth
  • Position Overview :

    Responsible for performing 30 - 90 day full cycle collections actions to resolve delinquent accounts within territory

    Position Responsibilities :

  • Contact clients with returned payments as quickly as possible by phone / email
  • Resolve issues with the bank which resulted in returned payments
  • Re Schedule payment as discussed with client
  • Update banking information as it is received in writing
  • Defer payment and schedule interest only payment when requested
  • Collection activity
  • Process letters at appropriate stage
  • Maintain regular follow ups on all unresolved accounts
  • Work on deficient files as assigned by manager
  • Process changes to banking information and client details as received
  • Quote pay outs to clients who have had payment issues
  • Provide account reconciliations
  • Position Experience / Skills / Education :

  • Post Secondary education
  • Knowledge of Microsoft Office Suite
  • Bilingual French / English asset
  • Ability to work within the hours of 8am and 7pm Monday - Friday
  • Apply
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