The Data Center Technician assists in all aspects of the Data Center and Co-location Facilities which includes evaluating Data Center infrastructure requirements and coordinating necessary resources to prepare space for new customers and equipment.
Support functions include a combination of field maintenance / customer support and occasional activities within the Network Operations Center.
Responsibilities and Duties
Installation and removal of internal and customer equipment, (e.g. Racks, rack PDU’s, cable management, containment, cages, security and access controls, etc.).
End-to-End installation and testing of fiber and copper structured cabling and cross-connects.
Control access cards and building security enforcement
Various building maintenance tasks
Monitoring BMS alerts and alarms
Troubleshooting and Testing of faulty network wiring and coordinating repair.
Perform professional services such as reboot of servers, restarting services / processes, basic configuration, administration of operating systems.
Replace failed hardware components on systems, (i.e., RAM, Hard Drives, cables, power supply, PDU’s, etc.).
General knowledge and understanding of Telecom standards.
Knowledge of standards for electronics and Power etc. - NEB’s compliance etc.
General knowledge of Data Center Infrastructure technologies and concepts, (e.g UPS, PDU, Switchgear, Generators, Fire Suppression, Chiller Plants, CRAC / CRAH, general HVAC, etc.).
Reporting via ticketing systems, end of shift reports, and email.
Experience with computer software such as Microsoft Office Suite, MS Visio, etc.
Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for new equipment.
Assist in planning and general maintenance of systems in the Data Center facilities.
What you can offer to Cogeco peer 1
3+ years’ experience in a technical capacity.
University Degree or Technical Diploma in Technology.
Experience working in a Data Centre environment is preferred.
Candidates must be fluent in English verbal and written and must be able to speak French at a conversational level.
This position requires a valid Class 5 driver's license and clear driver’s abstract.
This position requires shift work (24x7x365) including night shift and on-call duties.
May be required to work at nearby Data Center facilities from time to time.
Must be eligible to obtain secret clearance (Level II).