Residential Worker B
The Salvation Army Crossroads Residential Services
Saskatoon, Canada
1d ago


The Salvation Army is looking for a qualified and dedicated individual for the Residential Worker position at the Men's Shelter.

The Residential Worker is required to demonstrate empathy, concern, and interest in providing quality care to residents in accordance with The Salvation Army values & standards.

This is a casual on-call position with variable hours.


  • Provide support to residents in Residential and ensure that their emotional, psychological, and physical needs are met
  • Be familiar with program policies and procedures, and must be able to implement these into daily tasks
  • Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of resident involvement including decision making
  • Be aware of all residents and their activities, and follow through with case plans, expectations, and required programming
  • Responsible for ensuring residents can acquire funding in an efficient and timely manner by liaisoning with Income Assistance or other financial resources
  • Prepare and present shift exchange to share information with the next shift and provide consistency in the home for all residents and staff
  • Care for resident’s health needs and seek medical attention in a timely manner
  • Read and document in necessary logs / files each shift all documentation should provide objective information including behaviour, attitude, and concerns regarding all activities, events, and meetings.
  • Ensure quality presentation of meals and snacks as required on shift, while maintaining a high level of cleanliness of the eating and cooking area’s and assisting residents with nutritional needs
  • Cleaning and sanitizing as necessary and ensuring the safety of the property
  • Able to communicate in a clear and concise manner with residents, staff, professionals, and members of the public while maintaining confidentiality, fairness, and respect.
  • Remain alert and awake at all times throughout all shifts
  • Complete EAH (Emergency After Hours) program tasks as assigned
  • Other duties as assigned by Program Coordinator
  • Qualifications

    Minimum Education Level Attained :

    The successful job applicant will have completed high school, plus specialized courses of up to six (6) months (Addictions Facilities).

    Preferred certificate, diploma, or degree in related field (ie : Social Work, Psychology, Addictions, or other Humanities) NOTE : An alternative level of education and experience may be acceptable

    Special Licenses, Diplomas, Certifications or Requirements :

    The successful applicant will hold / have :

  • See Precautionary Measures
  • Minimum Prior Related Experience :

    The incumbent must have the following experience before hire : More than one year but less than three years of prior related experience, including, experience with frontline work in a social service setting.

    Physical Effort / Dexterity Required :

    The performance of the job requires moderate amounts of keyboarding and performing walk abouts.

    Concentration Required :

    The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.

    Responsibility for Financial Resources :

    The incumbent’s responsibility for Financial Resources : The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his / her own resources.

    He / She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has no input into the annual budget.

    Responsibility for Human Resources : T

    he incumbent’s responsibility for Human Resources : The incumbent is responsible for his / her own time and effort only.

    He / She may demonstrate work methods to new employees, volunteers and / or students.

    Work Environment : The incumbent’s work environment is typically in a shelter and / or in treatment facilities. The incumbent will work under the following disagreeable conditions :

  • Dealing with angry people
  • Abusive people
  • Verbal abuse
  • Isolation
  • Work schedule affecting lifestyle
  • The incumbent may have little to no travel required.
  • Exposure to Hazards : The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to :

  • Physical attacks by others
  • Exposure to infectious diseases
  • Exposure to bodily fluids
  • Sharp objects
  • Other dangerous situations
  • Precautionary Measures : The incumbent must take the following precautionary measures (in addition to health and safety rules) :

  • Universal precautions
  • Immunization for Hepatitis B
  • Vaccination against Tuberculosis
  • Current Certification in First Aid / CPR
  • Criminal Police Investigation Check (CPIC)
  • Non-violent crisis intervention training
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