Senior Manager Lab Leader
Toronto, ON, CA
6d ago

Requisition ID : 79275

Join the Global Community of Scotiabankers to help customers become better off.

Purpose :

  • The purpose of this role is to lead the Payments Modernization team by providing direction, leadership and oversight of Payment Enhancements Lab & its modernization objectives : Modernization of our legacy systems & infrastructure in order to prepare us for the increasing demand for real-time payments Continuing to deliver business value to new and existing customers incrementally, with shorter lead-times Increase our focus on technical excellence and practices that help drive continuous improvement in our business agility and lead us to better outcomes
  • Is this role right for you?

  • Manage a team (8+ individuals) by coaching, mentoring, training and assigning tasks in line with department objectives
  • Role model of agile delivery framework; candidate must be able to champion the Agile mindset, methodologies, and ceremonies.
  • The candidate will need to be well versed in guiding the team through prioritization, story mapping, planning, stand-ups, reviews, retrospectives and other activities developed by the team

  • Stand-up thorough and detailed operational model and procedures for incident and problem management; the incumbent must have proven interpersonal, communication, and negotiation skills to build consensus and obtain cooperation from associated teams (ie.
  • Infrastructure, vendor, etc)

  • Manage vendor relationship and project work assignment to ensure collaboration punctual delivery of code releases, bug fixes, etc;
  • candidate must be able to develop and improve on their Vendor management

  • Responsible for timely resolution of internal / external issues, ensuring solutions provided to the business meet best practices, quality and security standards
  • Lead regular touch-base with stakeholders for Production incident debriefs and prioritize application enhancements / fixes if identified
  • Actively pursues effective and efficient solutions while ensuring the adequacy and effectiveness of day-to-day controls to meet business obligations
  • Leverage use of Bank standard solutions for story / task, incident, work management (ie. JIRA, Confluence, ServiceNow, etc.)
  • Independently support the implementation of application enhancements to resolve complex, multi-faceted problems to meet the business or technology needs;
  • applying their knowledge and experience to the design of methodologies, models, and / or systems solutions

  • Champion a high-performance environment and implement a people strategy that attracts, retains, develops and motivates your team by fostering an inclusive work environment
  • Ensure specific individual goals, plans and initiatives are executed and delivered in support of the team’s business strategies and objectives
  • Encourage continuous improvement through regular peer-to-peer feedback
  • Do you have skills that will enable you to succeed in this role?

  • The incumbent must be a creative, self starting, results oriented and highly motivated individual with very good analytical skills
  • 7+ years of related experience in progressing roles, including 2+ years as team lead or similar; preferably in large scale organizations
  • Experience with major incident management from initiation to resolution
  • Leadership experience in Agile / Scrum delivery model
  • Process knowledge in relation to scheduling, budgeting, resource allocation, risk management / systems, design / change management and release management
  • Must possess strong technical knowledge of system integration
  • Good understanding of the Bank’s business units, products, and services
  • Good understanding of the Bank’s operations and controls
  • A recognized under-graduate degree or equivalent in relevant discipline
  • Agile certification / project management certification is an asset
  • Apply
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