Position Type Management
Start Your Journey With Us With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada.
Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you.
With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe.
Find Your World™ at Delta Hotels.
Manages all engineering / maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements.
Leads the emergency response team for all facility issues.
Education and Experience
High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-
R / electrical / plumbing.
2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area;
technical training in HVAC-R / electrical / plumbing.
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
Supervises Engineering in the absence of the Director of Engineering.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Maintains and operates equipment at optimum effectiveness, efficiency and safety.
Establishes and manages an effective rooms maintenance program.
Ensures compliance with all Engineering departmental policies, standards and procedures.
Manages department's controllable expenses to achieve or exceed budgeted goals.
Select and order or purchase new equipment, supplies, and furnishings.
Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Supervises the day to day operations of Engineering.
Maintaining Property Standards
Maintains accurate logs and records as required.
Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
Handles guest problems and complaints effectively.
Empowers employees to provide excellent customer service.
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Helps establish priorities for total property maintenance needs.
Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
Celebrates successes and publicly recognizes the contributions of team members.
Establishes and maintains open, collaborative relationships with employees.
Ensures employees are treated fairly and equitably.
Strives to improve service performance.
Provides feedback to employees based on observation of service behaviors.
Supervises employee's ability to execute departmental and property emergency procedures.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Solicits employee feedback.
Helps ensure regulatory compliance to facility regulations and safety standards.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Ensures property policies are administered fairly and consistently.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Notification to Applicants : Delta Hotels by Marriott Victoria Ocean Pointe Resort takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.
If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-
366-5227 or email CanadaApplicationAccommodation marriott.com and a member of our Human Resources team will respond to your request.
Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.