Solutions Architect
Jolera Inc.
Vancouver, British Columbia, Canada
5d ago

Jolera Inc. is a multinational technology hybrid aggregate service provider (HASP) focused on delivering IT solutions As-a-Service for its customers and channel partners.

We are Canadian-based with more than 18 years of experience in the industry.

We know that IT solutions require more than just technology they need skilled people behind them. That is why we assembled a great team of experts who are committed to finding the best solutions for your needs.

Our people are focused, client-driven, and passionate about connecting users with technology.

About the role :

This role within Jolera offers an opportunity to participate in a growing and intellectually stimulating industry that allows us to solve our customer’s complex business problems.

You will help partners and the internal sales team sell IT professional, security, and managed services solutions to customers that are seeking to enter new markets, provide new services, re-tool their businesses to focus on their core competencies, and solve complex IT challenges.

You get to do this representing a customer centric Jolera team who are striving to make the future exciting, efficient, and risk-free.

The individual must be an excellent communicator, tactful diplomat, problem solver, thinker, and analyzer with the ability to understand and respond to client needs in a rapidly changing financial environment.

This is a fast-paced environment where we learn and grow every day.

Do you have the passion and desire to become a trusted advisor and IT solutions architect?

Join us and together we can make this happen at Jolera.

You will achieve this by :

You will be responsible for winning new business and generating and maximizing revenue through selling Jolera services through Channel partners to end-user prospects and customers.

You will also assist the Channel partners and internal sales team with coordinating services and enhancing customer experience.

  • Assist partner and internal sales executives in the technical qualification of new sales opportunities, understand customer requirements and articulate the value proposition of Jolera Inc.
  • to senior technology executives.

  • Present and demonstrate Jolera’s products to technical and non-technical audiences.
  • Respond to customer requests for information including the completion of RFIs and RFPs.
  • Developing lasting and valued business relationships with clients and industry influencers
  • Maintaining levels of knowledge and expertise regarding our Channel Partners and their respective customers, their industries, outsourcing, security services, managed services, and information technology
  • Preparing business cases, proposals, SoW’s, presentations, quotations, contracts, and supporting documentation as required
  • Handling and forwarding technical and operations questions or issues that may arise during a sales pursuit, and managing appropriate customer expectations throughout the sales cycle, ensuring Jolera’s role as a trusted partner to the Global IT Channel
  • Required foundational knowledge and best practice experience around :

  • Microsoft Solutions
  • MS Active Directory / Windows Server
  • MS SQL
  • MS Azure / EMS
  • MS Hyper-V
  • MS Skype for Business
  • Servers (DELL, IBM)
  • Storage Solutions (DELL / EMC, HP, IBM)
  • Networking (HPE, DELL, Cisco)
  • Security Services
  • Penetration testing (nice to have)
  • Vulnerability assessments (nice to have)
  • Backup and Disaster Recovery (Including as-a-service)
  • VMware
  • Citrix Virtual Apps / Desktops
  • IT Outsourcing / Managed Infrastructure services
  • Monitoring / management
  • Service / Help Desk
  • Cloud platforms and services familiarity;
  • MS Azure
  • Amazon Web Services (AWS)
  • Google Cloud
  • Working knowledge of finance models related to the delivery of IT-related projects
  • Required Experience :

  • Minimum 5 years of experience architecting complete IT service solutions
  • Previous Industry experience in Solution Development, Pre-Sales, Consulting, or Customer facing technical roles
  • Demonstrated experience in identifying and understanding customer technical / business needs and translating them into viable integrated solutions
  • Consultative selling experience
  • Industry Experience is a must
  • Experience working in a fast-paced, dynamic, rapidly growing environment
  • Excellent communications skills and interpersonal skills, both written and verbal
  • Excellent administrative, organizational, and time management skills
  • Ability to deal effectively with a wide range of individuals.
  • Ability to travel
  • Why Jolera?

    Competitive salary depending on your experience

    Young and dynamic corporate culture

    Employee benefit package

    Company-provided cell phone and laptop

    Opportunity to advance skills through technical certifications and internal training programs

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