Vendor Analyst
TMX Group Limited
Toronto, Ontario, Canada
28d ago

The Vendor Analyst enables value optimization and business execution by providing analysis, recommendations and coordination across the procurement lifecycle.

The Vendor Analyst partners with internal lines of business and supports the Sourcing & Vendor Management department in delivering against client sourcing requirements, negotiating agreements, monitoring / measuring vendor performance, facilitating across all internal stakeholder groups, and mitigating 3rd party risk across TMX’s vendor ecosystem.

Key Accountabilities :

  • Collaborate with IT stakeholders to understand the business and technology requirements and work closely with strategic partners to obtain appropriate quotes and negotiate service agreements.
  • Use the procurement tool to obtain approvals, process and issue purchase orders, track delivery lead times and receipt of hardware, software licenses and services.
  • Manage the Service Level Agreements (SLA) and facilitate the Request for Proposal (RFP) process to ensure the best available price, technological solution and services are selected to meet business requirements.
  • Coordinate and communicate with management / project teams and Legal to understand business requirements and negotiate contract terms with vendors according to TMX preferred terms and conditions.
  • Use procurement best practices to negotiate agreements and set SLAs.

  • Review of the Terms and Conditions on master services agreements, non-disclosure agreements, SOWs, and amendments etc. with Legal Counsel and provide vendor with proposed comments and changes in order to finalize agreements.
  • Manage end of term processes including renewals, amendments and terminations.

  • Provide input in the selection of the most suitable vendor for procurement of hardware, software, and services based on the technology requirements, pricing, ability to meet delivery / project timelines and any other value-
  • added services offered by the vendor.

  • Manage the relationship with strategic vendors by building mutually strong and long-term relationships to maximize value through higher quality, lower prices or cost savings.
  • Conduct market research and use bid process to establish preferred vendors or to evaluate and select vendor if current suppliers cannot fulfill requirements or are not maintaining SLAs.
  • Act as a single point of contact between TMX and suppliers, and improve vendor performance and service delivery by conducting regular meetings and reviews to monitor the key performance indicators achieved by each vendor.
  • Investigate and address performance or delivery issues, facilitate the constructive handling or resolving of issues and disputes and escalate to senior level where necessary.
  • Interact and collaborate with various IT stakeholders, internal clients, and strategic vendors to maintain strong relationships and ensure that requirements, project deadlines and delivery timelines are met.
  • Provide assistance and act as an advisor to internal business users on Procurement policies and processes, compliance requirements and procurement tools.
  • Lead and facilitate the RFP / RFQ process including vendor communications, working with project team to build weighted scorecards, organizing vendor meetings and presentations, and providing assistance in proposal evaluation and vendor selection.
  • Engage in discussions and collaborate with team members to improve internal processes, tool and tracking mechanism in order to maximize efficiency and effectiveness of work performed in the department.
  • Continuously brainstorm, plan and develop possible options and solutions to improve on current processes to achieve maximum efficiencies.

  • A designation / certification in Procurement or Supply Chain Management would be an asset (i.e. SCMP, SPSM, CPP)
  • Skills and Experience : Must Have(s) :

    Must Have(s) :

  • 3-5 years demonstrated vendor management, contract management and procurement related experience in all aspects of IT & IT related infrastructure
  • A designation / certification in Procurement or Supply Chain Management would be an asset (i.e. SCMP, SPSM, CPP)
  • Proficiency with using MS Outlook, MS Office Suite, and Lotus Notes.
  • Strong attention to details with reviewing / validating large quantity of data.
  • Excellent communication and negotiation skills.
  • Ability to handle and meet multiple deadlines and set priorities.
  • Good understanding of financial reporting and principals.
  • Ability to work in a fast-paced environment with minimum supervision.
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