Administrative Assistant
Opta Information Intelligence
Vancouver 1111 Melville
24d ago

Company :

ClaimsPro LPAdministrative Assistant

Job Description : Role Summary

Role Summary

As an integral member of the team, you will be the face of the company, adding to the professionalism of the corporate office by bringing the highest level of expertise in administrative skills and demonstrating a superior level of customer service.

The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients.

They will display their customer service eccentric approach inherent in their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all teams.

Competencies

  • Professional demeanor and strong customer service & interpersonal skills
  • Superior communication skills both written and verbal
  • Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
  • Reliable and punctual
  • Ability to work independently with minimum supervision
  • Excellent organizational skills / ability to prioritize
  • Demonstrated attention to detail
  • Proof reading.
  • Answering and screening calls
  • Greeting clients and guests
  • Handling incoming and outgoing mail including couriers
  • Arranging for service of office equipment (copiers, telephones, etc)
  • Document control : maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file.
  • Prepare files for closing.

  • Opening new client claims and set up in the system
  • Claim file management filing and pulling information
  • Administrative support to the Office Supervisor as needed
  • Entering office expenses for cheque requests
  • Other duties and projects as assigned
  • Grade twelve diploma
  • A post secondary diploma in Office Administration will be given preference
  • Previous experience within a dynamic team will be given preference.
  • Experience in an receptionist / administrative support role
  • Previously demonstrated ability and comfort level using other software / databases
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated behaviors showing initiative and follow-up skills
  • Demonstrated ability to maintain a high level of confidentiality
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well within a team environment
  • Intermediate typing and experience with Word, Excel & Outlook skills are required
  • All other computer applications must have the aptitude and ability to learn as required
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