About the role
We’re looking for a Business Advisor to join our growing team!
As a Business Advisor your work will have a big impact on our Personal Lines distribution teams. People will count on you to work closely with business stakeholders to understand, analyze and document workflow processes and assist with preparing the business for upcoming changes.
You will elicit detailed information and requirements from the business and work with your colleagues in the Operational Innovation Team and other partners to provide the most efficient solutions that will best serve the needs of the business and bring return on investment to the organization.
What you’ll do here :
Work closely with other members of the Operational Innovation team to support the business with changes that impact them.
Analyze business processes, design, or modify procedures to improve efficiency and obtain the desired results.
Rely on your understanding of business processes and applicable systems, as well as industry knowledge.
Innovate through your contributions to improve efficiency
Expand your leadership skills through change management opportunities
You will also handle many key responsibilities :
You will write, review, and recommend changes on documentation (business processes, user guides, test matrices, system documentation and procedures) to facilitate users' training as well as the integration of new processes and technologies within current operations.
Participate in and conduct interviews, process mapping and analysis to determine the business requirements, identify gaps and to take part implementing changes
Develop close relationships / networks with the Divisional Underwriting Teams which will enable you to work efficiently and effectively.
What you bring to the table :
3 to 5 years experience as an advisor, analyst, or similar role
Applied experience with process improvement Lean Six Sigma certification is an asset
Knowledge of Personal Lines and Contact PL
Strong analytical and critical thinking skills and use these to identify problems and causations, anticipate unexpected results and manage issues
Strong written and verbal communication skills
Work effectively and cooperatively with others with experience using your negotiation skills to gain commitment from diverse stakeholders
Intermediate level experience with Microsoft Office and data visualization tools (Excel, Visio, PowerPoint)
Chartered Insurance Professional designation
Here are a few reasons why others have joined our team :
An award-winning, inspiring workplace that supports its people and recognizes great work
Stimulating, challenging projects and development opportunities to help you grow your skills and career
A comprehensive financial rewards program that recognizes your success
An extensive, flexible benefits package
An industry leading Employee Share Purchase Plan where we match 50% of net shares purchased
A $350 annual wellness account that promotes an active lifestyle
Flexible Work Arrangements
We’re proud to support a flexible hybrid approach which gives everyone the best of both worlds. While there are no minimum or maximum time requirements, each team’s need for in-person connections will be different and there will be times you’ll join your colleagues at the office.