Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Technical Consultant that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements
Fujitsu Right Now :
There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands.
This transformation builds on our long standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers.
Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape.
SaaS and ServiceNow are a big part of this focus for us.
What we offer :
The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
Unrivalled investment and training in you and your career
Stimulating environment offering ongoing learning opportunities
Culture of innovation and inspiration
Competitive salary and generous benefits
A very flexible and creative environment for everyone
Role and Accountabilities :
This will suit an experienced ServiceNow professional with a successful recent track record The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization.
Candidates will be experienced in leading ServiceNow engagements end to end,
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties :
Expertise and delivery for ServiceNow based consulting initiatives.
Define business problems / opportunities with constraints, goals, budgets and timelines
Communicates technical problems and solutions to both technical and non-technical audiences
Ability to convey complex technical concepts in understandable business terms
Consults with business analyst / project manager to develop appropriate technical solutions
Document and gain acceptance / approvals of selected final solutions
Execute technical solutions in capacity as a ServiceNow lead, subject matter expert
Coach and advise other Developers
Skills and Experience Requirements :
Minimum of 5 years of ServiceNow design and development / architecture experience
Experience developing ServiceNow solutions and technical design documents from business requirements
At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
Enterprise / large Service Management implementation experience
Hands on experience beyond ITSM into ITOM, Project Portfolio Management, HR Management, Field Service Management
Demonstrated understanding of ITIL practices
Skills and Certifications
ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities