Account Supervisor
Toronto, Ontario
6d ago

Position at GroupM

Primary Responsibilities :

  • Define paid social and search strategies and deliverables, establishing and monitor KPIs and performance metrics for your clients
  • Work with clients to uncover business needs and objectives; proactively identify and solve client risks before they escalate
  • Ensure the implementation of best practice in paid social and search advertising including clarity on formats, approaches and detailed understanding across all the major social platforms (Facebook, Twitter, Pinterest, Snap etc) as well as emergent companies and capabilities.
  • Understand clients' business and generate new ideas to enhance client performance
  • Manage paid social campaigns across all self-serve platforms (Facebook, Twitter, Snapchat, LinkedIn, Pinterest)
  • Create, present and gain client approval on insertion orders, campaign strategies and tactics
  • Forecast, generate and maximize revenue opportunities with clients
  • Monitor, track, evaluate and optimize campaign performance to maximize client investment
  • Maintain positive client relationships, expectations and communications with the assistance of internal resources
  • Stay up-to-date with industry trends and developments in social media.
  • Leadership Responsibilities :

  • Manage, coach and mentor a team of Account Managers and Coordinators, taking an active part in their professional development
  • Identify training opportunities to improve the knowledge and skills of the team
  • Foster teamwork and creativity within a constructive work environment
  • Skills and Experience :

  • Minimum of three (3) year of paid social and search experience
  • Major account / client management skills and complex paid social campaigns; multi-level sales / selling into accounts.
  • Demonstrated track record of client relationship development and service
  • High level of attention to detail and the ability to handle and prioritize multiple accounts
  • Ability to interact in a professional manner and deal with clients face-to-face
  • Experience using social biddable platforms (Facebook, Twitter, LinkedIn, Snapchat, Pinterest)
  • Experience with analytical tools
  • High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint
  • Technical and analytical mindset
  • Google Certification is an asset
  • Bachelor’s degree or relevant college certificate
  • GroupM is an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

    While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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