Vertica Resident Services Inc.
Toronto, ON, CA
6d ago

This role is responsible for helping residents in several ways to enhance the quality of their living experience. There are a wide variety of duties that ensure that the needs of the residents or guests are met, within reason.

Some specific tasks include greeting, managing, maintaining security, coordinating, and informing. This is a full-time position at our 400 Walmer Rd.

property. As a Concierge, your day-to-day could include the following : Provide superior customer service to both residents and guests when they exit or enter the property Promote a strong sense of community Take personal messages for residents and deliver them when seen or as designated Reserve amenities or conference room spaces in the building for residents if applicable Provide direction for residents as required Assist residents get timely resolution on housekeeping and maintenance issues Other duties as required Skills and Requirements : Must possess exceptional communication and interpersonal relationship skills 1-

3 years of practical experience 2 years experience in previous relevant customer service role High School Diploma or GED preferred Property Management experience an asset Good working knowledge of the local area and effective phone communication skills Must be a self-

starter with high degree of initiative, creativity and flexibility Ability to work with a diverse group of people

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