Founded in 1963, Lamborghini's history is the story of a dream come true. The dream of its founder, Ferruccio Lamborghini, was to make the perfect car.
Today, Lamborghini is the car brand that manufactures the most coveted super sports car in the world. With 186 dealerships throughout the world, including 5 in Canada and currently 38 in the US, Automobili Lamborghini has created a continuous series of dream cars over half a century that include the 350 GT, Miura, Espada, Countach, Diablo and Murciélago, as well as limited editions such as the Reventón, Sesto Elemento, Aventador J, Veneno, Cenenario and Sian.
Become a part of the Lamborghini success story full of growth opportunity and personal career development. Join a team of performance driven professionals who value motivation, responsibility, collaboration and exciting work.
We are currently looking for the role of Lamborghini After Sales Area Manager at our Corporate Offices in Ajax, ON
Temporarily working from home until September 2021
The Lamborghini After Sales Area Manager position reports to the Lamborghini Director of After Sales. This position is regional based and will ensure that all related processes and procedures are implemented in the field to guarantee the highest possible after sales service level.
You will drive parts & accessories retail sales and increase service revenues and loyalty to achieve regional objectives.
You will also ensure the Dealer net is trained on all aspects of After Sales and Customer Service activities. This position will ensure dealer network is following the Lamborghini dealer operating standard (DOS).
Primary Responsibilities :
Parts & Accessories 35% of the time
Goal : Monitor and increase Parts & Accessories Performance
After Sales Standards / Training 30% of the time
Goal : Monitor dealer operating standards
After Sales Customer Relation Management 25% of the time
Goal : Support customer complaint cases in a timely manner
Lamborghini Fleet vehicle support 5% of the time
Goal : Ensure ALA fleet is up to technical standards
Additional Responsibilities 5%
What we are asking for :
What you’ll get in return :
Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted.
Additional information : Volkswagen Group Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process.
If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance.
If you are selected for an interview and require an accommodation, you are encouraged to advise the Recruiter who will consult with you to determine an appropriate accommodation.