Personal Lines Customer Service Broker
JOB-BORN Executive Search
Mississauga, ON, Canada
12d ago


Our client is seeking a dynamic insurance professional for their Mississauga office. This is an excellent opportunity for a professional, enthusiastic and highly motivated individual with a desire to make a significant contribution to our Personal Lines team.

This individual will also liaise with insurance companies resulting in maintaining and exceeding the reputation and service standards of our brokerage.

Position Overview

  • Responsible for providing exceptional day to day service to clients and handling the client file activities to maintain retention targets
  • Obtaining expiry dates and follow up on leads to place new business
  • Attain premium growth targets by cross selling, up selling appropriate coverages and New Business
  • Binds accounts / coverage with insurer
  • Maintain professional relationships with key underwriters to ensure maximization of new business growth and retention opportunities
  • Represent the brokerage at industry functions, when required
  • Position Requirements

  • Minimum of 5 years Personal insurance experience
  • Valid RIBO license is mandatory
  • CIP, FCIP, or CAIB designation or working towards completion an asset
  • Must have a professional presentation and demeanor and a solid understanding of the personal insurance business in a service-focused environment.
  • Strong analytical, organization and time management skills
  • Excellent interpersonal, verbal and written communication skills
  • Strong team player ability to adapt to and work cooperatively with various individuals
  • Ability to multi-task in a fast-paced environment
  • Proficient in Microsoft Office products and experience with Agency Manager, industry software and rating engines an asset.
  • JOB ID#JOS000001068

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