Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or road side assistance.
Inspect and diagnose components and equipment for servicing needs.
Communicate with equipment owners for authorization of servicing and repairs as required.
Service and repair equipment in the shop and on-site for the customer.
Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
Establish and maintain strong working relationships with customers.
Communicate equipment servicing needs as required with Branch Supervisor / Manager.
Communicate work performed and complete service paperwork.
Update and maintain service records
Fill out warranty information
Complete work orders
Participate in manufacturers’ and in house service training. Training may occur during work and / or after work hours.
Participate in all required Health & Safety Training.
Comply with the Health & Safety program and practices.
Performance of daily duties in a manner conducive to a safe workplace.
Work with Manufacturers online support.
Conduct housekeeping duties
Maintain a professional company image at all times.
Meet requirements of Field Level Hazard and Job Hazard assessments
Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields;
conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units.
Education : Trade certification, Journeyman Red Seal and / or currently registered in a related Provincial Apprenticeship program.
Work Experience : 2-3 years
Knowledge : Proficient written and verbal communication skills; proven ability to work with customers, exceptional customer service;
demonstrated mechanical aptitude, analysis and problem solving skills
Since 1858, Wajax has been serving major Canadian industries as one of the nation’s leading mobile equipment, power systems, and industrial products and services providers.
Wajax operates in the mining, oil sands, oil & gas, construction, forestry, industrial / commercial, transportation, and metal processing industries to name a few.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks. Highlights include :
100% employer paid medical and dental benefits with no waiting period for eligibility
Wajax-led e-learning, and product training through industry leading manufacturers such as Hitachi, 3M, and Detroit Diesel.
Discounts with the Big 3 auto manufacturers, equivalent to their internal employee pricing.