Must have skills*
You are either an experienced systems administer with professional skills in Linux, preferably on distributed systems at scale
You should be experienced using a public / private Cloud; AWS, GCP, Azure or OpenStack
You can easily read code and are comfortable with both GIT and Source Control
You have experience with infrastructure as code and configuration management (SALT, Puppet, Chef, Ansible)Technology Skills will be supported -
Linux, AWS, Azure, Windows - Splunk- Jenkins- GIT / Bitbucket- Containers (Docker) - Datadog- Terraform- Automation tools (Salt, Chef, Puppet or similar)
Good to have skills*
Experience in supporting large, enterprise environments
Understand of the change management process : ensure proper testing, sign-off, and communication the SRE team
Enjoy working remotely and the communication it requires
They will also be responsible for administrating infrastructure as code
You will respond to escalations from our L2 team or tickets from the SRE team- executing quickly.
Responsible for supporting opportunities for automation of fixes. With the SRE designs and fixes well documented, the SDS team will easily release software for the Cloud.
This requires the ability to easily understand documentation on installations, procedures and requirements for all infrastructure systems including Nexus, Jenkins, Satellite, SALT.
These are some of the types of tools we support but do not develop ourselves.
Using the documentation provided, the Service Delivery Support team is responsible for implementing and supporting operational management of systems that deliver against strict requirements for functionality, scalability, performance, and reliability.
Working within SLA timelines, you are required to triage operations support.
Serve as a technical point of contact for non-critical pre-production / production issues and fixes. Escalating critical issues to the on call engineer OR notifying non critical issues to a triage for the engineers to review at a later time.
Adhering to defined processes and procedures
Comfortable working in a fast-paced, large, dynamic and flexible environment
Azure , SALT, Chef,PUppet, Private cloud"
647 362 0764