If you are looking for a fast-paced, customer-focused environment where you can start your career or grow your skills alongside one of the best teams of mechanics in Atlantic Canada, Peterbilt Atlantic is the place to do it.
Peterbilt Atlantic now boasts eight locations across Atlantic Canada and eastern Québec.
We offer a state-of-the-art work environment and a comprehensive benefits plan, including pension and healthcare benefits.
It’s your opportunity to work alongside a top-notch team in some of the most modern facilities in the region.
Paid time off and vacation
Family owned and operated
Long term job security
Discounts on products and services
Above average industry pay
Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards. .
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations. .
Collaborate with upper management to make service department hiring and discipline decisions.
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s abstract
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.